Crash Survivor Highlights the Life-Saving Value of OnStar

May 23
15:46

2024

Jessica Harmon

Jessica Harmon

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One of the first documented accidents involving a vehicle equipped with OnStar's new FMV (For My Vehicle) system occurred recently. Joseph Cortez, the crash survivor, credits the OnStar service for helping him navigate through the traumatic experience. This article delves into the specifics of the incident, the technology behind OnStar FMV, and its broader implications for vehicle safety.

The Incident: A Close Call

Joseph Cortez was involved in a severe accident last week when another vehicle ran a red light and collided with his car on the driver's side. Although not critically injured,Crash Survivor Highlights the Life-Saving Value of OnStar Articles Cortez was trapped in his vehicle, disoriented, and in pain. Thanks to the OnStar FMV system installed in his rearview mirror, help was summoned almost immediately.

How OnStar FMV Works

The FMV system is a cutting-edge piece of technology integrated into the vehicle's rearview mirror. It uses sensors to detect motion from all directions—front-to-back and side-to-side. The software analyzes this data to determine if a crash has occurred, distinguishing between actual collisions and non-emergency situations like hard braking or rough terrain.

When a crash is detected, the system uses GPS to dispatch first responders to the scene. Even if the driver is incapacitated and unable to speak, OnStar automatically contacts 911.

Immediate Assistance: A Lifeline in Crisis

In Cortez's case, OnStar connected him to 911 and even called his wife. The service provided Emergency Medical Dispatch Instructions while he waited for medical personnel, who arrived within ten minutes. This rapid response was crucial in ensuring Cortez's safety and peace of mind.

"I was in so much pain. I didn’t have my bearings. I didn’t know which way I was facing or how hurt I was. I was thinking there was no way I can make these phone calls and let someone know where I am at," said Cortez. "I’ve only had OnStar FMV for three weeks and this accident already showed me its value. OnStar should be mandatory and standard on every vehicle."

The Broader Impact of OnStar

Since its inception in 1996, OnStar has assisted in over 180,000 Automatic Crash Response incidents, according to Greg Ross, OnStar's Vice President of Business Extensions. The introduction of FMV expands this protective umbrella, offering enhanced safety features to more drivers.

The Cost of Safety

OnStar services are surprisingly affordable, starting at $18.95 per month, plus the cost of the device and installation. Given its life-saving potential, this is a small price to pay for peace of mind.

Little-Known Facts About OnStar

  1. High Customer Satisfaction: OnStar boasts a customer satisfaction rate of over 90% (source: J.D. Power).
  2. Wide Adoption: Over 7 million vehicles in North America are equipped with OnStar (source: General Motors).
  3. Diverse Services: Beyond crash response, OnStar offers services like stolen vehicle assistance, turn-by-turn navigation, and remote diagnostics.

Conclusion

Joseph Cortez's experience underscores the invaluable role that OnStar FMV can play in emergency situations. As vehicle technology continues to evolve, systems like OnStar are becoming essential tools for enhancing driver safety. For those concerned about the cost, the benefits far outweigh the financial investment, making OnStar a wise choice for any driver.

For more information on vehicle safety technologies, visit NHTSA.

This article has been fact-checked and expanded to provide a comprehensive overview of the OnStar FMV system and its impact on vehicle safety.