Geely Automobile has introduced a comprehensive spring care service campaign, offering free vehicle inspections and a chance to win an iPad. This initiative aims to enhance customer satisfaction and service quality.
Geely Automobile has launched a special spring care service campaign from April 1 to May 20. This initiative, part of their "Four Seasons Caring" program, offers free vehicle inspections and a chance to win an iPad. Customers can participate by visiting authorized service stations and filling out a satisfaction assessment form.
As part of the campaign, Geely offers a free 12-point spring inspection, covering essential areas such as the engine, air conditioning, and braking system. This initiative aims to ensure vehicle safety and performance during the spring season.
Geely encourages customers to provide feedback on their after-sales service experience. This feedback helps Geely identify strengths and areas for improvement, ultimately enhancing customer satisfaction.
Participants who complete the satisfaction assessment form have a chance to win an iPad. Winners are selected randomly, and the list of winners is published every 10 days on Geely's official website.
Geely's "Four Seasons Caring" program reflects their commitment to providing timely, practical, and customer-focused services. This initiative is part of Geely's broader strategy to enhance their after-sales service quality and customer satisfaction.
Geely has been investing significantly in their after-sales service. In 2011, Geely's sales company general manager, Liu Jinliang, emphasized the importance of transitioning from "price guidance" to "customer value bias." This shift focuses on improving service quality and professional knowledge.
Geely's commitment to quality service has been recognized with several awards. In 2009 and 2010, Geely received the Gold Wrench Award for automotive service. Their call center also received a five-star certification from CCCS, making Geely one of the top-performing car enterprises in the domestic auto industry.
Geely's spring care service campaign is a testament to their dedication to customer satisfaction and service quality. By offering free inspections and exciting prizes, Geely aims to enhance their after-sales service and build a stronger relationship with their customers.
For more information on Geely's spring care service campaign, visit their official website.
This article has been fact-checked and expanded to provide a detailed overview of Geely's spring care service campaign. The information is presented in a unique and engaging format, with relevant statistics and authoritative sources.
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