Shippers and transport companies face unique challenges that are not typically encountered in other industries. While issues like payment delays and missed deadlines are common across various sectors, the theft of goods is a problem that is particularly prevalent in the transportation industry. The primary concern on the roads is not just the cargo but also the safety of the drivers.
Annually, shippers lose hundreds of millions of dollars due to theft. Despite their efforts to combat freight theft, it often feels like an uphill battle. In addition to theft, shippers also face other hazards such as high competition among carriers, missing or damaged goods, and lost cargo.
To enhance cargo safety and minimize losses during transit, shippers and carriers can follow these essential guidelines:
The first rule is to ensure that the transport vehicle is in good condition and suitable for the type of cargo being carried. For instance, it would be inappropriate to transport televisions in a refrigerated truck. The vehicle and cargo type must also align with the vehicle's security system.
The driver responsible for the cargo must keep all information about the cargo and transport secure. Unauthorized individuals should not have access to this information. Limiting the number of people involved in the transportation process significantly reduces the risk of information being exploited for theft.
Effective planning of the freight route, from loading to driver rest periods, is crucial. Adequate rest is as important as the work itself, as it affects the driver's attention and ability to avoid accidents. Drivers should not sleep in their cabs along the route. Instead, they should use inns with paid, guarded parking for trucks to prevent theft.
Continuous communication between the driver and dispatcher is essential. Modern communication methods allow dispatchers to monitor vehicle movements in real-time. This reduces the temptation for drivers to deviate from the schedule and provides protection against criminal activities. If a vehicle is idle for an extended period or deviates from its intended path, the dispatcher can immediately address the issue.
Establishing a quality trucking and dispatch system requires equal participation from both the dispatcher and the driver. The security chain largely depends on their coordination and mutual support.
By following these guidelines and understanding the importance of collaboration and communication, shippers and transport companies can significantly reduce the risk of cargo loss during transit.
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