The information as discussed in this article enables you to fix the Norton ‘Subscription Expired’ error on your computer. The process might be slightly or significantly varied with other Norton products. You just have to continue with the directions step-by-step to get rid of the error. For any query or solution, you can consult the Norton antivirus customer support professionals.
It might be a troublesome situation when Norton Antivirus shows the ‘Subscription Expired’ error message on your computer. It means that your antivirus software isn’t getting the required updates and your information stored on your PC may be at risk. On that condition, you can fix this error either by renewing the subscription or reinstalling the Norton antivirus. You can also consult the professionals by dialing the Norton antivirus customer support number to fix the error. Otherwise, you can try the below-given workarounds to solve the Norton ‘Subscription Expired’ error.
Solution 1 - Run Status Check
If your Norton subscription is up-to-date, but you’re still facing the error, it’s suggested to run a status check to synchronize your antivirus program with the database of Norton.
Step 1 – Launch the Norton antivirus program, and then click the ‘Support’ tab located at the top of the main window.
Step 2 - Click on the link labeled as the Subscription Status.’ Running this status check asks your PC to synchronize with Norton’s database where the subscription data is saved. It will also update the expiration date correctly on your computer if it’s wrong.
Step 3 – Go to the main menu, and then click the button reads like ‘Live Update.’ When asked, you need to restart your PC.
Solution 2 - Renew the Subscription
Step 1 – Open your Norton software on your computer, and then choose the ‘Renew Now’ option at the lower of the main menu. Choose the ‘Renew My Subscription’ option, and then click the ‘Buy Now’ button.
Step 2 – Choose the ‘Renew’ option under the ‘Norton antivirus’ interface, and then continue with the instructions available on the Norton website. After that, input the personal, credit card details, your email address and choose a new password to create a Norton account. After completing your purchase, your Norton subscription will be renewed automatically.
Step 3 – Check to make sure if the ‘Subscription Status’ adjusted at the lower of the main menu. If you’re still facing the ‘Subscription Expired’ error, you have to see the email you received from Norton having a subscription renewal code.
Step 4 – Click the ‘Renew’ option the main window of the Norton antivirus, and then choose the ‘I Have a Key/Code to Enter’ option. Type the renewal code, followed by clicking the ‘Finish’ option.
During the Norton subscription renewal process, you will get a code in the email. If you have to enter your renewal code again because of some reasons, but you’re unable to find the email, it’s possible to access the code by signing into the Norton account.
Solution 3 – Uninstall Norton
Step 1 – Click the Windows Start menu. Choose the ‘Search’ option, and then input the ‘Uninstall’ into the search bar. Click the ‘Settings’ tab, and then choose the ‘Uninstall a Program’ option from the main menu.
Step 2 – Choose the ‘Norton antivirus’ option from the list of installed programs on the next window, and then click the ‘Uninstall’ header at the top of the page.
Step 3 – Continue with the directions to confirm the program’s removal. The steps may slightly vary, relying on the Norton product you’re running on your PC. Usually, you have to choose the ‘Remove All’ or the ‘Remove All User Data’ option.
Step 4 – After completing the removal process, restart your system. Later on, you can install the Norton program again, and you see that the ‘Subscription Expired’ error has gone.
However, if there is any trouble when you’re trying one of the above-given workarounds, it’s highly suggested to call on the Norton phone number in order to get instant support to fix the Norton ‘Subscription Expired’ error and other problems of your antivirus program.
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