4 Tips for Finding the Right Coffee Supplier for Your Café in Singapore

While your café’s interior design plays a crucial role in attracting and retaining customers, you shouldn’t focus alone on satisfying everyone’s eyes. Your coffee shop can best build a steady client base if it serves high-quality products and uses top-of-the-line equipment.

Therefore, you should tap on a reliable Office Coffee Suppliers so that quality will never be compromised. Remember, specialty coffee is a competitive business. You will fall behind the competition if customers rant about how your coffee tastes.

Here are four tips for choosing the right supplier for your coffee shop business:

Explore the Company Values

Most business partnerships or affiliations turn out to be successful because they share the same core values, goals, and work ethics. Keep this in mind as it comes in handy when finding a coffee provider. 

Explore the brand values of your shortlisted coffee suppliers. Understand how they run their business, treat their employees, and envision themselves in the future. Look at certain values (i.e. safety, trust, respect, team, fun, etc.) and see if the values align with yours.

 Also, you must pick the one that’s as extremely passionate about coffee as you. For example, if you see coffee as art, then opting for a supplier that sees the fascinating pattern of coffee would be a perfect decision. 

Check the Brewing Experience

Finding a good supplier is a key component of any business success. And one way to avoid falling for the wrong one is by looking into a supplier’s roasting and brewing experience. 

Do your research—you can hop from shops to shops or visit a company’s website. We suggest the latter because it’s more convenient, not to mention that you can do it in the comfort of your home and save your sweat.

 Once you found a potential coffee supplier in Singapore, keep digging for more information. Get to know their product line, learn how and where they source their beans from, check their roasting process, and so on. Here’s a rule of thumb: longer experience can mean greater skills.

Review for Customer Feedback

Customer feedback like online reviews is great at showing how people are pleased with a company’s service. Make sure you capitalise on them because they will guide you in choosing the best supplier.

Every company puts its best foot forward to please customers. Rarely, businesses share their failure stories and past mistakes. In short, most suppliers state their promises—not facts. While the years of expertise is considered a fact, a previous customer’s experience can suffice as better truth.

Online reviews or ratings work like personal recommendations. You can find them on search engines or databases like Google Reviews. Alternatively, you can check a coffee wholesale supplier’s website for testimonials. If you can’t find any feedback on their website, don’t be afraid to ask them directly.

Ask for Taste Tests or Training

Lastly, an ideal coffee supplier makes sure you get a real sense for what their products can deliver and is willing to help your coffee shop business grow.

A trustworthy supplier would be excited to send you a sample package and seek feedback from their products. If the sample beans, for example, didn’t suit your taste, then the supplier could offer alternatives and other recommendations enthusiastically.

Also, a coffee provider that offers training and consulting services is a great catch. It’s awesome to have a supplier who doesn’t only supply coffee machine and coffee products but also helps you run a successful coffee business.

Make the Right Choice

Don’t let your dream of running a café in Singapore or in any part of the globe be ruined by a wrong decision. Take each step carefully from studying the business to defining your vision, choosing a location, designing your café, hiring people, and most importantly—finding the best supplier. 

All the above steps are critical but the last one will help you determine and build up your clientele the most. Make sure you partner with a trustworthy supplier to keep people coming back to your café and encourage word of mouth for your business.