Business directories can be very beneficial to businesses and consumers, but see why many consumers are changing their feelings about large business directories like the Yellowpages.
Many consumers across the country have experienced the frustration and remorse of hiring a sub par business for their service. This problem often happens to consumers because they have no way of knowing how a business operates if they are not known on a national level. Without a collection of previous clients, reviews and recommendations, many consumers are running into this problem with poor businesses.
Surprisingly, the very person that can help prevent the frustration of hiring the services of a poor business is the consumer himself. Many online business directories allow consumers and past clients to rate services and businesses they have had direct experience with. This is the only sure way to get the word out about a particular business.
While this rating and review system sounds like a great solution for consumers looking for quality businesses and services, many business directories commonly overlook it. Most online business directories have no requirement for businesses to be reviewed by customers. This not only hurts potential customers, but also hurts the quality businesses that aren’t getting the recognition they deserve.
In order to make sure people across the country get the best possible services for their needs, customers and consumers everywhere need to begin posting a rating of review on businesses they have directly used. Positing a review, whether positive or negative, about a particular service only takes a minute – in some cases, just clicking a rating from one to five stars.
This will not only eliminate the frustration that many people face when dealing with poorly run businesses, but will also force small businesses around the country to work harder and more efficiently in order to earn good reviews from their customers.
Some community business directories are already designing their system around this referral community, only allowing businesses to be listed if they have been given a positive review. Make sure you help out others across the county by rating each business that performs a service for you in your own neighborhood business directory.
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