Waiting For the Official Job Offer

At the end of the third job interview, Helene was told by
the hiring manager, "Congratulations, I am going to
recommend you for the position. Expect a call from HR."
Helene breathed a sigh of relief because her job search of
six months was finally over.

Helene went straight home and waited by the phone all day.
The phone never rang.

As the week drew to a close, Helene began to get nervous.
She hadn't heard from HR. She wondered what had happened.
She convinced herself that everything was fine, that the HR
department must have been swamped. She wasn't exactly sure
what would be more important than calling and welcoming her
onboard, but she knew the HR department had a good reason.
After all, Helene was the most qualified candidate; the
hiring manager told her so.

Days went by and still Helene heard nothing. Confused by the
situation, she anxiously glanced through the Sunday morning
classifieds wondering what had gone wrong.

Unfortunately, this happens to many jobseekers. They are
offered the position by the interviewer and they never hear
from HR or it takes months before a firm offer is made.

But there are steps that you can take as a jobseeker to
minimize your risk of being strung along by an employer.

An easy and often neglected step is to find out what comes
next after each interview. Establishing the next step gives
you some control over the hiring process, and helps avoid
the guessing game. Make it a point to leave each interview
with a clear understanding of what you are supposed to do
and what the hiring manager is supposed to do.

E-mail, fax, or snail mail a follow-up letter thanking the
interviewer for the job offer and that you are looking
forward to hearing from the HR department. Sending a note
stresses to the interviewer what you heard and if there was
any confusion on your part, compels the interviewer to
contact you and address the misunderstanding.

If you haven't heard from the employer in a timely fashion,
call to reiterate your interest in the position. Here's an
example of an effective follow-up call: "Thank you for your
time and for a very informative interview last week. Based
on our last discussion, you are seeking an Executive
Assistant who can effectively serve as a corporate liaison,
manage administrative affairs, and support organizational
goals. After a series of interviews, you were
enthusiastically going to recommend me for the position but
I have yet to hear from the Human Resources department. The
Widget Corporation is my #1 choice and I am very interested
in joining your team. Unfortunately, I will be forced to
consider other options if I don't receive an offer in
writing by Friday at noon."

By providing a timeline you create a sense of urgency and
put the employer on notice that you are in demand. This may
encourage them to move the process along. But only use this
tactic if you really do have other options because setting a
deadline that an employer is unable to meet could get you
dropped from consideration.

Although I recommend that you follow-up with a phone call,
don't become a nuisance and call everyday. If you reach out
to an employer several times without receiving a courtesy
response, stop calling and move on.

As frustrating as it may be, you must always remain
professional. Keep in mind that, until you are officially
hired, every conversation you have with the employer is part
of the interview process.

In conclusion, realize that a definite maybe does not
qualify as a firm job offer. Therefore continue job
searching until you receive an official offer. If an
employer is interested in you, they will respect your time,
return your phone calls, and make a concerted effort to keep
you updated.

Don't waste your time waiting by the phone. You deserve more
than that.