Identifying your businesses inbound callers can not only be a useful marketing tool, but can help protect your employees as well.
Private detectives, attorneys and collection agencies all currently make use of databases like reverse phone lookups in their business.
However, just about any business would find such a service useful. Here are a few of the ways that identifying an inbound phone number can be of use in your business.
Help With Collections
If your business currently has a list of seriously past due accounts or invoices, you may want to farm them out to a collection agency. But to get the most value back from your accounts, you can collect the overdue funds youself.
Using a quality reverse phone lookup service to get current address and contact information on your account holders can be a big help when you want to collect some outstanding invoices for your small business.
Help With Mailing Lists
You can use a reverse phone lookup service to assist you in compiling a mailing list of possible clients. All you have to do is capture the phone numbers of people who called in for quotes or information via phone, but who never placed an order with your business.
You may not have these potential client's addresses, but with their numbers, these details will be easy to obtain via a good lookup service.
Supplementing Client Lists
In this day of technology, people exchange phone numbers and email addresses, and often leave mailing addresses out of the picture.
Much of today's business is conducted via email and the internet, so you could have a long lasting relationship with many clients, and not have their physical address.
With the better online reverse phone lookup services, you can get this information easily, and supplement your client listings.
Keeping Employees Safe
People at home are not the only onese who fall prey to abusive or harassing phone calls. Staff in an office environment do get these calls, especially if they work in a reception, customer service or call center environment.
Whether the telephone calls result from a customer who is unhappy, or the phone calls are coming from someone totally unrelated to your company, there are ways to protect your employees.
With one of the top (and you will need to pay a small premium for quality) reverse phone lookup service, you can find out who is making the calls and deal with the issue through the appropriate legal channels.
No matter how you use these reverse number lookups, having a membership to the service for your company can be a great investment and a useful business tool in many ways.
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