Business VoIP: What is more to it than cost-cutting?

Headed for a prime time, business VoIP is spawning new methods and ways to ensure better productivity and enhanced brand equity for organizations. However, what is heartening to see is the mass deployment of these business VoIP services in not only big enterprises but also in small-to-medium business entities. But what exactly is fueling its growth? There is certainly something more than just reduced operational costs, which certainly by no means, is a less significant achievement.

One of the biggest advantages that these VoIP solutions provide is compatibility with the existing standard business phone services. Imagine what could have happened if you were to change your all official phone numbers overnight. Well, that would mean added overheads in terms of printing new cards, letterheads, pamphlets for informing all the clients and business partners beforehand. To avoid such nightmares the business VoIP service retains all existing phone numbers and adapts itself with the incumbent infrastructure. In addition to this, this service is highly appreciated for offering matchless flexibility. It ensures that tasks are performed more conveniently and rapidly than the usual business phone services.

Talking in the context of various online scams and hacking events, security is one of the inherent needs of any business operation and also a key ingredient of a successful partnership with clients and associates. VoIP uses standardized protocols, which includes Secure Real Time Transport Protocol, for making secure calls. This ensures that no unauthorized person can hear what is not meant for them. Owing to its digital nature, the information being transmitted on the internet through VoIP can be easily encrypted for failsafe protection from various unethical elements. Further, the Authentication feature has proved to be a big disappointment for those who are on look out for opportunities to lay their hands on confidential data of organizations and use it for unscrupulous reasons.

Providing a win-win situation to every small organization or a large enterprise, business VoIP allows the users to literally take the office with them wherever they go. What is required is just a high speed internet network for accessing the system. This easy accessibility is highly desirable for a mobile workforce, facilitating workers stationed abroad, in transit, or simply telecommuting from home. Besides, VoIP offers users a unified communication channel for checking their voicemail and email, access project data, and place calls. One of the key points about this service, which makes it indispensable for all new age business, is the provision of its integration with other communication technologies, such as Customer Relationship Management software and Outlook. This not only aggrandizes the capital profits, but also ensures enhanced levels of productivity over a prolonged period of time. Such and many more features have helped VoIP supersede the standard business phone services and provide a greater level of scalability and better management across a scattered & diverse business portfolio.

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