Communication Articles

11 Types of Customers, their Personality Traits and How to Win Them Over

Is Customer Service the New Marketing?

Pabx Phone Systems for Small Businesses in Australia

A Comprehensive Job Description of Communication Manager

How to Inform Customers about Price Changes Without Impacting Customer Experience

Which is Better? Fixing a Broken iPhone or Buying a New One?

The Importance of Service Excellence and How to Achieve it

Enhancing Customer Responsiveness: 7 Proven Strategies

Why We Should Be Aiming for Communication over Resolution

Customer Retention Gets Tough. Here’s How to Deal With It

How to Promote Customer Feedback to Drive Sales

Unveiling the Distinctions: Contact Center vs Call Center

Do It Their Way: Connecting with Clients & Members

How to boost your business with a virtual phone number?

Understanding Refurbished, Reconditioned, and Second-Hand Phones