Many managers are overwhelmed with information, much of it coming from those who report to them. The answer lies in their own hands.
But if you are an executive or manager, there's one way you can cut down on this data dump: stop the flow you get from your own people in the form of e-mail messages, memos, reports and presentations.
I'm not suggesting you refuse to accept any information from your people, but honestly, haven't you ever received a half-inch-thick written report when you only wanted the salient facts or the main figures? Have you ever sat through a monthly financial presentation in which your people stood in front of a slide covered in figures, turned around and read them out, and then --- just in case you missed anything --- gave you a copy of the slide as a handout? The message of these presentations generally is, "Here's what the budget said we would do, here's what we actually did, so here's the shortfall or surplus." Just think of all the time this took, both for the people who laboured mightily to put it together (sweating bullets as they did because they dread the presentation to much), and also for you to listen to it. And did it really help you? Or did it simply add more data to the dump?Fixing this universal problem not only saves companies money, but it also has the potential to cut down on workplace stress at all levels. But it won't fix itself. If you don't speak up, you'll listen to these presentations and read those long-winded reports every month till the end of your career!
Lively Listening: Nine Simple Rules
Listening is underrated and underused, but it is one of the most important communication skills. Good listeners are valued by those with whom they interact. These nine simple steps will help you become an effective listener.Employee Morale, Employee Retention and Common Civility
Employee retention is an ongoing challenge in today's workplace. Employee reward programs are an integral part of the solution, but the root cause of morale problems can easily be addressed with no financial outlay at all.Include Team Members In Setting Goals for the Year
New Year is traditionally the time for great plans and schemes to be hatched by those at the top of organizations and teams. But implementation is often doomed from the start, because all the team members were not included in creating the plans. If you include team members in setting goals for the year, you'll have a much better chance of success.