Today I will show you how to get customers to recommend your business to other customers simply by contacting them.
Do you contact your customers after they have made a purchase?
If you don’t then you really should.
Today I will show you how to get customers to recommend your business to other customers simply by contacting them.
Shortly after each sale I give my customers a call to see how they are and if there is anything further that I can help them with.
For example, a while ago I called Penny, one of my customers to see how she was getting on with some of my products. She said that she was doing very well and was very happy. I asked Penny if there was any way that I could improve my services to her. She said that she was more than satisfied with my service. I also used this opportunity to ask her if she had anyone in mind that she felt would benefit from my products and services, she recommended two more customers to me.
So ask your customers to recommend you to a friend or colleague. You can use a business card for this or simply just ask them.
If you do use a card ensure that you tell your customer to add their name on the reverse. You can offer your customer a gift as a show of your appreciation, if you like. Gifts can include; business promotional items, flowers, chocolates, dinner for two, vouchers, what ever you feel appropriate. You must not ignore this method of stimulating more referrals as it is very effective and works many times over.
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