Problem Solving 101 - Challenge Assumptions

The Power of Challenging Assumptions

Creative problem solving hinges on the ability to identify and scrutinize the assumptions that shape our perspective. These assumptions often go unchallenged because they form the invisible framework within which we operate. By bringing these assumptions into question, we open up a realm of creative possibilities that can lead to more effective solutions.

Real-Life Application: Navigating Los Angeles Traffic

Consider the scenario of Joe, an aspiring actor in Los Angeles, who receives a last-minute audition call. With the audition scheduled early in the morning in Hollywood and living on the opposite side of the city, Joe faces a daunting challenge. Typically, it could take up to four hours to traverse the morning traffic. This situation would leave him with barely two hours of sleep, potentially jeopardizing his performance.

Initial Assumptions:

1. "I need to drive there."
2. "I have to take the freeways."
3. "I need to leave early in the morning."
4. "I have to deal with heavy traffic."

By challenging these assumptions, Joe realizes he doesn't necessarily have to leave in the morning nor deal with traffic if he departs immediately. He decides to drive to the location at 1:00 AM, finding the roads clear and the journey much quicker. Arriving early, he manages to sleep in his van for five hours, significantly more rested than he would have been otherwise.

The Technique Explained

The essence of this technique lies in systematically identifying and questioning each assumption:

• List Assumptions: Write down all the assumptions related to the problem.
• Challenge Each Assumption: Question the validity and necessity of each assumption.
• Explore Alternatives: Look for different ways to approach the problem if the assumptions are altered or removed.

This method not only helps in finding immediate solutions but also in understanding the deeper issues at play, potentially leading to more sustainable and innovative outcomes.

Broader Implications in Business

In a business context, challenging assumptions can lead to significantly improved outcomes. For instance, a company aiming to increase profits might initially think about boosting revenue. However, by challenging this assumption, the focus could shift towards reducing costs or optimizing operations, which might be more effective strategies.

Example:

• Assumption: "We need more income."
• Challenge: "Do we want more income, or more profits?"
• Alternative Focus: Reducing expenses, optimizing tax strategies, or restructuring business models for efficiency.

Why This Matters

Challenging assumptions is crucial because it pushes us beyond the familiar confines of our thought processes. It encourages a deeper analysis of the problems at hand, leading to more profound and often more practical solutions. According to a study by the Harvard Business Review, companies that regularly reassess their assumptions and adapt accordingly are more likely to sustain long-term growth (Harvard Business Review).

In conclusion, whether you're navigating city traffic or steering a company, the ability to challenge assumptions can be a powerful tool in your problem-solving arsenal. It not only fosters creative solutions but also promotes a deeper understanding of the issues, paving the way for more informed decision-making and strategic planning.