Are You Really Measuring for Return on Investment (ROI) with Search Engine Optimization?
Puzzling studies and reports suggest that businesses are missing out when it comes to ROI, including a whole host of metrics that should confirm or shape search engine marketing strategies.
You can’t accomplish much if you’re not even implementing SEO the right way. We’ve seen web site after web site that includes scores of individual keywords in the META keyword set (that many search engines ignore anyway). The SEO team not only used the wrong individual keywords (search phrases are better), but they didn’t bother to include keywords in the page title or description. And, of course, they didn’t think it was worth their time to focus on multiple pages– not just the homepage.
Hint: If you’re selling dinnerware, “laundry” probably shouldn’t be one of your keywords.
A WebTrends report cited in an eMarketer in 2004 showed the following ROI:
Using Complete ROI analysis35.4%
Click-through rates only24.2%
Conversion metrics18.7%
Don't measure21.7%
Barely one third figured a thorough ROI analysis was worth the effort.
More than 80% of companies surveyed are dissatisfied with their “ability to benchmark their marketing programs,” according to “Measures + Metrics: Assessing Marketing Value + Impact,” a stunning report based on a 2004 survey by the CMO Council, a Palo Alto, California-based organization. The CMO Council represents senior marketing and brand decision-makers in the global technology industry.
“Less than 20% have developed any meaningful and comprehensive measures and metrics for their marketing organizations,” the report said.
It’s possible, Fathom SEO believes, that companies just settle for what’s easiest. If getting high rankings offers enough satisfaction, that’s where the measurement ends. Or, maybe a business will look at total traffic (maybe even unique visitor trends). With PPC, they’re apt to take up Google’s offer and post an ad within 15 minutes, cranking out the common reports Google offers.
Businesses have a whole host of metrics that can serve them as long as the data doesn’t fly over their heads.
Aligning SEM with Corporate Marketing Strategies
You should start by knowing how your SEM goals relate to your corporate marketing strategy. Which of the following (or more) do you want to accomplish?
•Generate leads
•Sell online
•Build brands
•Grab more market share
Conversions
You absolutely must track pages that allow visitors to take some kind of action, including:
•Requesting a quote
•Filling out a contact form
•Placing an order
•Registering for a newsletter
•Ordering a catalog
Establishing Your Metrics
Determine which of the following will be the metrics that will mean the most to you:
•Online sales (broken down by category)
•Repeat visits
•Profits on sales
•Customer satisfaction
•Length of visits
•Cost per click (CPC)
•Click-through rate (CTR)
•Cost per conversion (CPC).
Get plugged into online consumers’ behavior patterns.
For example, studies show that consumers start researching products online several weeks (12 weeks in some business-to business scenarios) before they make a purchase – often offline. Enquiro, based in Kelowna, BC, Canada, in 2004 found that 68.3% of those surveyed used search engines for “consideration or research.” The results are detailed in Enquiro’s “Inside the Mind of a Searcher” research report that looks at issues including four distinct types of searchers and the frequency with which people search during the buying process.
ROI should be an integral part of any search engine optimization strategy, not something that sounds foreign. Make it work for your business.
How to Make Better Use of Web Site Page Titles and META Data
We got down to the basics with web site page titles and META data as part of a new study on how manufacturers use natural search engine optimization (SEO). Businesses of all types could benefit from the following case studies that show how poor titles and META data can be improved from an SEO perspective.
Website Promotion: 10 Search Engine Optimization Blunders to Avoid
If you want to develop a successful search engine optimization (SEO) strategy, go out of your way to avoid blunders that limit search engine rankings.
An Easy Way Not to Get Banned by Google
Strategic search engine optimization involves far more than keyword research, META tags and content. If you want to mange an SEO program, you need to be aware of any issue that can affect your success. Domain name management is one of the big factors. Effective domain name management is critical because you could end up getting banned from Google and other search engines if you take the wrong approach. Why would Google ban you?
