Call centre development company

With our powerful Omni-channel Call Center Solutions, we untangle customer interactions.

A call centre solution aids businesses in effectively managing client contacts. The customer support solution for contact centres has switched its focus away from just voice interaction and toward other kinds of communication.

Prospects may use a call centre system to make outgoing calls, answer incoming calls, track critical call centre data, manage their personnel, and submit automated scripts.

StarTele's cloud-based Call centre development company is a reliable, cost-effective, and simple-to-use virtual call centre. You won't have to pay a premium for great call quality and enterprise-based capabilities like ACD, Live Call Monitoring, Advanced IVR, and Flexible Call Queuing when you use our solution. Our devoted team of developers is dedicated to providing the greatest contact centre solution experience to fit your company's goals and expectations.

Expect a cloud-based call centre solution that works right out of the box

Increasing the Effectiveness of Your Virtual Call Center

With StarTele's one-of-a-kind contact centre solution, you can:

• Calls are routed to the appropriate agency using the built-in Automated Call Distribution system.
• Allows you to make outbound calls with customer caller ID from your secure WebRTC phone anywhere in the world. Voicemail transcriptions can be emailed to you.
• Customized customer welcomes and an unlimited number of IVR branches, depending on your call flow needs.
• You can choose from a variety of common ring rules or create your own bespoke Call queue routing options.
• An intuitive web-based call centre interface allows you to administer your virtual contact centre from anywhere.

Our Cloud-based Virtual Call Center Solution's Key Features

Cloud IVR

From your user interface, you can easily manage your IVR menus, intros, and routing choices. Your callers will be able to find the ideal representative for their needs.

Monitoring of Phone Calls

You can record your agent's contacts with customers for learning or subsequent training purposes, ensuring that your company's quality standards are met.

Accessibility around the world

Instantly activate virtual phone numbers all around the world at extremely low rates to fulfil the client's demands and specifications.

Call Transcriptions

StarTele provides an easy-to-use user interface for storing and managing call recordings in your contact centre.

Support for WebRTC

Take advantage of higher speech quality with our contact centre solution, which also includes WebRTC support.

TELEMO

Communication Platform as a Service (CPaaS)

Use Telemo, a reliable, scalable, and cost-effective automated contact centre service.

StarTele'sCall centre development company offers unique benefits.

Many enterprises all over the world have put their faith in StarTele's cloud contact centre solutions because of a strong conviction:

• Use virtual numbers around the world to get the best call rates.
• Excellent call quality, even when calling from afar, utilising Global VoIP infrastructure; no risk or setup expenses