Salesforce.org Einstein AI Empowers Nonprofits and Higher Education Institutions

Salesforce.org, the social arm of Salesforce, has empowered nonprofits and higher education institutions with the power of Salesforce Einstein Artificial Intelligence (Einstein AI) thereby allowing them to deepen their engagement with students and constituents, make better and smarter decisions and improve overall operational efficiency.

Nonprofit Cloud and Education Cloud, built on the core Salesforce Platform, are industry-specific solutions that are fortified with Einstein AI. Using this power of Einstein AI, nonprofits can tap into the powerful machine learning and predictive intelligence of Salesforce to boost program management, automate workflows and tasks, and allocate resources more efficiently to push forward social impact. For higher education institutions, Einstein AI enables them to identify student issues early and recommended intelligent actions, so that staff can intervene at the right time to ensure students stay on the path to success.

A faster path to success with Nonprofit Cloud

More often than not, nonprofits have resource constraints and use outdated, legacy technology which makes the task of achieving their missions a daunting one. With Einstein for Nonprofit Cloud, nonprofits can smartly measure outcomes in real-time, allocate and engage in a more proactive way, and manage their programs efficiently.

3 Ways In Which Nonprofits Can Improve Efficiency with Einstein

Salesforce Einstein comes with pre-built Artificial Intelligence features and capabilities which allows users to make intelligent, data-driven decisions, saving significant amounts of time and money. Einstein AI is constantly learning and adapting to your business model based on how your nonprofit uses Salesforce, so that you can focus on what’s really important  which is your goal.

Einstein Analytics, which is an AI powered reporting and analytics tool,  gives nonprofits the ability to go further into their data to discover trends, predict outcomes, and get a 360-degree understanding of their impact. Here’s a look at 3 key benefits for nonprofits with Einstein AI.

Measuring Your Impact

For nonprofits, who are anyway constrained with resources, understanding which programs are delivering results and which are not, is absolutely critical to them. Einstein Analytics allows nonprofit users to objectively measure the impact of each initiative based on real-time insights, so that they can take corrective action quickly and optimise their programs.

Understanding this information is vital for nonprofits to know which program to invest funds in next and which ones need more attention. Additionally, it’s also a very effective way to convey the impact of the organization to its constituents. Research by Connected Nonprofit Report suggests that 90% of donors want to know the impact of their donations on the causes they support. Giving more insights back to the supporters of your mission is vital to securing funding in the future.

Reporting is also essential if your organization receives funds from government agencies who often have strict audit requirements and require detailed reports on fund allocation, impact and results. With Einstein, all this becomes very easy.  You can present real-time insights with conviction and can answer complicated queries with just a few clicks.

Fundraising Performance and Probability

Grants and donations are the lifeblood of a nonprofit. Consequently, it becomes very important to understand your fundraising targets better so that you can identify the areas of improvement.

Typically, fundraising is difficult to forecast. But with Einstein, fundraising teams can review targets against goals for specified periods. Gaps and challenges can be discovered and addressed early, and users can identify where the challenge is and what is the cause by comparing current performance to previous year’s one across multiple parameters. Teams can get smarter by addressing the identified gaps once they have the right information.

For the management, understanding the performance of fundraising programs is important. This helps them to determine which programs will get investment and if any new ones can be initiated.

Measuring Marketing ROI

Marketing resources are limited at a nonprofit. It therefore becomes imperative that you ensure that every effort is being measured and fetching a return.

Nonprofit marketing teams don’t just need to report, they also need to constantly improve. With Einstein Analytics, nonprofit marketers can examine data easily and get real-time insights on program performance, and implement changes on the fly if something’s not working the way it should. Nonprofit fundraisers and marketers can collaborate seamlessly with the help of these insights, share charts and graphs easily to take team collaboration to the next level.

With Einstein insights, the entire organisation can benefit without the usual complexities of traditional business intelligence systems. And there is no need for separate data analysts. Your teams can be entirely self-sufficient and work freely towards a common goal. You can also easily import data from multiple sources, into Salesforce to get a 360-degree view of your organization’s performance, in a centralised place from any device.

Unlock Intelligent Insights with Education Cloud

Education Cloud empowers institutions of all sizes with the intelligence they need for success. With Einstein for Education Cloud, higher educational institutions can predict student outcomes, get intelligent recommendations, and automate across campus to drive student success.

Artificial Intelligence (AI) is being increasingly adopted by educational institutions as a tool to automate many of their processes throughout the student life cycle from admissions to alumni.  With Einstein AI, higher education institutions can identify potential students with the best chance of success and identify the ones that need additional support. Einstein AI can also help institutions to personalize learning pathways that can be tailored for each student and create smarter IT processes.

Einstein AI helps colleges and universities in teaching and assessment, enabling them to re-evaluate their teaching approaches. Now with Einstein AI, institutions can provide personalized learning experiences for students and improve student engagement to deliver better outcomes overall.

However, it is important not to get carried away with the power of AI. Colleges and universities must take steps to ensure that their AI based approach to learning is within an ethical perimeter. As this disruptive technology continues to evolve, higher education institutions are presented with new opportunities to utilize its benefits to prepare students for the future.

Overall, AI presents a great opportunity for higher education institutions to improve the way they work and deliver better learning experiences for students. By educating students on its ethical use, colleges and universities can ensure that they are leveraging the promise of AI without undermining the ethics or quality of education.

Like any AI tool, the more you use Einstein, the smarter it gets. At Girikon, a Gold Salesforce Consulting Partner, and having worked with educational institutions globally, we understand your constraints and your needs.  To know more about how Einstein AI can get the best o