Remote infrastructure management (RIM) is a new storm in information technology (IT) management. It has blown away all its predecessor technologies and is still building a strong foundation for its future. RIM is a blanket term for many major sub-services, which are required for remote IT management such as server management, service desk, etc.
This technology has been credited for revolutionizing predictive maintenance technology. Back in the dark ages of the information technology i.e 1960s and 1970s, mainframe computers were used by the companies. These mainframes used to operate in a centralized computing model. The company officials had to take extra care when handling these computers. They were kept in a chilled room with raised floors. Users used to sit in the terminals with no local processing power. Users were completely dependent on the central computer. With the introduction of the next generation of computers, this dependency issue was solved. The new distributed model that was used for computing gave its users the capability of processing, but it was limited. Even though this model gave its users some independence but at the same time it created more challenges. Companies now required someone to manage their IT infrastructure efficiently. They started purchasing monitoring tools for their infrastructure, and this led to the birth of CIO (Chief Information Officer) organization. Now, companies were assembling CIO units to form an integrated organization that would take care of their IT infrastructure. The Birth of RIMIT department was never a core element for companies, but when they were faced with new challenges, the need for IT management arose. This was the beginning of predictive maintenance for IT. In the late 90s, infrastructure management was getting more popular among the companies. With the developments in wireless technologies and increased demand for infrastructure management, a new technology was born, which is now known as remote infrastructure management. RIM offered wide-range of features that were difficult to be ignored by the IT managers as they were going through the following challenges:
RIM was a savior for the companies facing such issues. It was a cost-effective service as it saved the money spent on human labor because now the building was centrally managed. The time that was spent on data collection can now be utilized by the internal IT team of the company on innovation and strategic plans. Many companies saw RIM as a tool that provided high productivity keeping in mind the proper utilization of resources. Remote infrastructure monitoring is a technology that evolved from the device management tools. A well managed RIM system can give more value to the users.
With RFID, Think Process and Not Just Technology
As always, the very real danger is that managers themselves will become seduced by the new technologies and then appreciate them only superficially and misunderstand their true purpose and potential.
How are Firewall Systems Incorporated in Remote Monitoring?
Firewall implementations are available today from a wide array of vendors. With the ever-increasing awareness of network security and the costs of lost information, many new firewall implementations continue to emerge.
What is ITSP Sourcing?
An entire library could be written on this topic. In the ITSM world, sourcing is considered part of the service design model and something every business customer plans well before the service requirements are finalized.
