Whenever I go to an event, wedding, or any type of function, most people ask me how to start an online business. Today in this article we will discuss it and I will share some tips.
There is certainly no secret formula for the success of online entrepreneurship. But, it is possible to achieve the goals and even surpass them by following some methods. The following tips can help your company a lot to fulfill the stipulated goals and also surprise your customers.
The online market is very democratic and offers certain ease and receptivity. But, if there is no good planning and structure, the outcome can be negative. The speed at which you can grow and gain space can also be forgotten or worse, devastated.
6 Things You Must Do Must Before Becoming an EntrepreneurSo, reflect on the following questions:
1 - What is the preference of your consumer?
You need to know if he prefers to go to a physical store to consume his type of product or service, or if he is adapted to e-commerce.
Research your target audience, your competition. You can even do this through questionnaires, surveys on platforms such as Facebook and Linkedin, using existing groups and forums or create them.
2 - How do you present yourself on the internet?
This question seems strange, but it is not. Your website, fan page, blog, etc., must have an inviting appearance, functionality, and easy navigation.
Make your visitor's experience productive for both you and your company. Use images, graphics, videos, anything that can draw attention and streamline the search for what he wants, and finally the purchase is completed. Just don't overload. Being direct and using really relevant information also helps a lot. And don't forget to invite him to join your email list offering exclusive access to discounts and content.
3 - Prioritize the customer x product/company relationship
How to do this? Knowing your target audience. Observe their behavior. Find out how he sees your product/service. Does he understand how your product/service can meet your need?
Emphasize what is unique in what it offers, and how this product/service will solve that customer's need. For that, it is advisable that you live this experience as a customer. Test competitor sites that qualify as the best and try to beat them. Try to offer what they “lack” in them.
4 - Let them talk about you
Well, of course. In addition to transforming your customers' unique experience, allow their opinions to be known by your prospects.
Nothing better for a visitor than to observe that other people had the same difficulty or need as him and that there, with your company, this will be resolved in the best possible way. With quality and safety. After-sales work is very important for this to happen. Encourage your customers to report their experiences and highlight the qualities of your company/product. Buzz Marketing (Virtual Word-of-Mouth Marketing) is very influential and always will be.
5 - Create a content-based relationship
Go beyond just selling. Keep your customer updated on news using quality content always related to your product/company. Inbound Marketing, an attraction strategy that uses interesting content to attract audiences. The best way is to use the tool, blog.
6 - Change your status to: "in a serious relationship with my client"
For any type of relationship to be maintained, it is necessary to conquer "being loved" every day.
It is useless to follow all the steps above if after the customer is interested, browse your website, register, be converted (make the purchase), and leave your positive statement posted, if the company does not maintain this relationship that was started.
Offering discounts for upcoming purchases, products related to the initial purchase, packages of these products, and even a thank you email, demonstrate how the company perceived this customer. And that it remains important for the company. Make a good filter of information so that this type of approach does not seem like a sales insistence, but rather how much the company can still offer him.
At the end of these reflections, prepare your action plan and get your hands dirty…