Ahead is the winter, and we all want to wear something bright and beautiful. But to get to the store and wander among endless rows of boards is not an easy task.
But in the Internet on almost every page attractive flash images where beautiful models demonstrate excellent dresses and luxury swimwear. So we decide to go in and online clothing store. We want to get exactly the product that we see in the picture, and look just like the girl in the ad. But inevitably there is fear- what if the wrong size, wrong color. How to resolve these issues and how to deal with problems?
First, as we have said before, do not be afraid to buy online. The entire civilized world has long enjoyed the online stores. Choose a shop that seem more respectable, find reviews about it on the Internet. Once you choose the shop and found a dress of your dreams - read the comments about it, if any. Usually people who have bought this product do leave feedback on the page, which can provide you with assistance. Often it is the advice of another buyer helps make the last step in making a purchasing decision.
It is great, if the order is fully met your expectations and you are happy to wear your new stuff! But occasionally consumer may have a size mismatch. In this case, the clothing is exchanged. It is important to remember - the goods can be returned only if fully saved: its trade dress, packaging, labels etc. So, if you have already cut the label, or even washed item you can not return or exchange it.
Note that almost always things bought on sale or action can not be returned. The same applies to the hosiery and underwear.
Period of return is also limited. Usually in online shopping, it is about two weeks from receipt. So try to identify all the possible shortcomings immediately after purchase in time to make an exchange or refund within the specified period. Remember to save your payment copy - a check or receipt, invoice, etc., to prove that the product you got from the store. Without it, return can be more difficult.
It should be noted that the online stores are subject to the same rules that apply to simple clothing stores. Just like in a regular store, you may file a complaint, if found problem during the warranty period - usually 30 days. But of course, the defect must not be the result of improper handling of your item.
So, the main conditions for successful buying clothes online – pay attention to order, size, read the description, and choose a color. Get the item out of the hands of a courier and check the quality. If you have any questions it is better to write a letter to the store, such as email addresses or other contact listed on the site. Better to resolve the issue with the manager, than to have a problems with the return.
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