Coping With RUDE Customers

Coping With RUDE Customers
by Laurie Rogers

Have you ever heard this before?

"My ad copy has nuthin' to do with those results, it's all
YOUR fault, because you're NOT doin' your job properly!
And I want my freakin money back and if you don't give
it to me - I'm reporting YOU to every agency there is"!

Instead of getting angry you may just want to try a little
something like this for a response:

Really? Well here, you can start at iCop, because I am
NOT really a member there, I just thought the graphic
would look cool on my web site. While you're at it, you
go and report me to the Better Business Bureau, (who
quite frankly will not care anyways, if I am a con artist
or not).

Then you can just head over to my site and email all of
the people who gave me the testimonials and tell them
what a BAD person I am, because your ad didn't receive
the results you were looking for. Well, actually you better
not, because those testimonials are fake, I just made
them up (I'm not sure where the links really go ... hehe).

Oh and that book I "wrote", you see it doesn't exist either
and I just put that Jimmy Brown guys name on it. I heard
he was making lots of cash, so I put his name on there to
help me get a few bucks. The whole sales page is just a
scam, you don't really get an ebook - I actually send you
a virus for $14.97, so I can destroy your computer while I
am at it (that's a real hoot you know!).

Yeah and YOU guessed it, I don't write articles for DEMC
either, it's some other chick with the same name as mine.
(guess I lucked out there!). She ain't as good looking as
me, but someone said something about putting a picture
up on your site, so I kind of borrowed hers (it's probably
not really her, people always put "fake pictures" on their
sites anyway).

End response.

I had to really laugh about this joker, because NOT only
did he tell me my ezine was a sham, he also told me that
my whole web site and "everything" on it was a sham. I
really felt bad for him so, I thought this little reply might
help cheer him up and get him over his "obvious" anger
problems.

Oh and by the way after a bit of searching around, I'd
found out he also pulled this little stunt on four other
publishers, after they had ran his ads. I've also learned
a valuable old lesson from this -"People who accuse you
of being guilty of something are usually the one's whom
are really guilty".

Article by Laurie Rogers Copyright 2002 All Rights Reserved