Developing a Restaurant Waitlist App: 6 Best Ways to Streamline Table Management

A restaurant can lose customers before the host even meets them. There are numerous cracks that potential customers can fall through. Say you’re offering a direct number for reservations, but potential customers don’t like making phone calls. Or they call and get a busy signal. Or they arrive but see there’s a line of people waiting to be seated. And while the manager is busy answering the phone, people in the line start arguing about who got there first.

To have an easier, more convenient experience, these customers may download someone else’s restaurant waitlist app to make a reservation or add their names to a waitlist. If you offer the same mobile application, your guests will be less likely to walk away. With a reservation and waitlist management app, your customers don’t need to call and your staff can spend less time answering the phone and spelling names.

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