Examination the importance of e-Governance

Digital governance refers to carrying out governance process in a digital way to deliver digital services. Digital governance is also known as electronic governance, internet governance, online governance, transformational governance, and connected governance.

E-governance refers to the use of information and communication technologies by government or public agencies for public governance.

The ultimate objective of e-governance is to improve the performance of government agencies by fulfilling the aspirations, expectations and needs of citizens. E-government is not about computers and websites but services to citizens and businesses.

E-government transforming process, modernization of government processes and functions and better public service delivery mechanisms through technology so that government put on an auto-pilot mode.

The four pillars of e-governance are,

• Process: efficiency, citizen–centricity, sustainability, cost-effectiveness;
• People: thought, leadership, responsibility, competency, development;
• Technology: design, open standards, security, scalability, safety;
• Resources: active, service-oriented, maintained, sufficient.

Digital governance is a framework for building responsibility, tasks, and decision-making power for an organization in digital presence which means accessing its websites, mobile sites, social channels, and other Internet and web-enabled products and services.

The Organization for effective Cooperation and Development includes four stages of e-government.

• Information: Placing data on websites.
• Interaction: Allowing citizens to inquire about services, procedures, etc.
• Transaction: Allowing payments online.
• Transformation: a mix of all the above and allowing the citizen to participate in governance through information and communications technology.

Core Principles of E-governance:

Promoting e-Governance, the following as core policies of e-governance:

1. Clarity of Purpose: There needs to be clarity in knowing and recognizing the purposes and goals of governance.

2: Environment Building: There is a need to replace all the stakeholders involved, that is, politicians, government officials and civil society at large.

1. Integral Part in Governance: E-governance has to be an integral part of the governance structure and methods.
2. E-preparedness and Step-wise Approach: There must be a step-wise approach to e-governance to maximize results, and citizens realize immediate benefits from e-governance.

Need for Digital Governance and its Significance:

1. E-governance promotes effective storage and retrieval of data, immediate and quick delivery and processing of information, expeditious and prudent decision-making, transparency, and responsibility.

1. It helps the strengthening of structures and service delivery mechanisms.

1. It helps in increasing the range of government, both geographically and demographically.

1. It enables providing tangible records; and implementing individual performance, accountability, efficiency, effectiveness, productivity, and transparency of policies and processes.

1. The tools, techniques and instruments of e-governance, thus, contribute to the attainment of good governance.

1. E-governance is visualized as a model for implementing a new paradigm of governance in the country.