Getting A Handle On Your Telephone Time

Jun 22
21:00

2004

Sue and Chuck DeFiore

Sue and Chuck DeFiore

  • Share this article on Facebook
  • Share this article on Twitter
  • Share this article on Linkedin

Keep in mind that the phone will likely derail your schedule if you let it. Put the ... machine on during working hours. When you do choose to answer the phone (and ... it's a choice, not

mediaimage

Keep in mind that the phone will likely derail your schedule if you let it. Put the answering machine on during working hours. When you do choose to answer the phone (and remember,Getting A Handle On Your Telephone Time Articles it's a choice, not a requirement), limit the time you spend on each call. That's easier said than done, which is why you should keep an egg timer near your office phone. Set it for five minutes to help put a limit on calls that might otherwise make your day spin out of control.

1. Return calls. Schedule at least 1 to 1-1/2 hours for return calls. Return most calls within 24 hours.

2. Follow-up calls. These include everything from post-consultation calls to following up with prospective clients.

3. Networking calls. These cover everything from staying in touch with existing contacts to initiating new connections.

4. Research calls. These involve gathering information for a variety of projects.

Copyright 2004 DeFiore Enterprises

Article "tagged" as:

Categories: