The major challenge for the small business marketer is discover what motivates their target audience, and then to speak as directly as possible to those fears, desires, goals, priorities, and needs. This article offers some insights into how to capture people's attention, get them interested in your product or service, and soften their sales resistance. It presents some new angles, fresh ideas, and thought provoking concepts.
But it Worked in the MoviesYou’re only kidding yourself if you think you can be all things to all people. That insidious form of self deception falls in the same category as ‘If you build it, they will come’. Woody Allen is quoted as saying that ‘Eighty percent of success is showing up’, but bear in mind that comedy (and sometimes drama) is often based on exaggeration. Showing up -- which can range from creating an Internet presence to attending networking meetings -- is a good start, but it generally won’t get you too far unless you throw in a dash of originality, competitiveness, and a strategic plan of action.
Since people are constantly looking for specialized information, services, and products, a strategy worth pursuing is to devote at least 50% of your marketing efforts to reaching niche markets. Granted, marketing is no more of a ‘one size fits all’ endeavor than anything else, but what isn’t going to change is the fact that people are generally drawn to things that are customized, personalized, or otherwise geared to their personal preferences.
Are You Talking to Me?Considering that your prospective clients and customers are continually scanning the Internet, the media, and their environment for information that’s relevant to them, why not tip the scales in your favor by tailoring your marketing message directly to the different niche markets you’re trying to reach? Whether it’s senior citizens, new homeowners, parents to be, recent graduates, newlyweds, or frustrated job hunters, capturing people’s attention can sometimes be as simple as recognizing them as individuals or as a member of a specific demographic group.
For example, have you ever inadvertently ignored someone who was saying to you ‘excuse me’ or ‘you dropped something’; but if they called you by your name, you’d immediately snap out of your haze and pay attention. Again, it’s just a matter of breaking through people’s filtering systems and being noticed. That’s often the number one step to effectively marketing your products, your services, or yourself. Actually, I’d break that down into three parts: get noticed, connect with your prospect, and put them in a receptive state of mind. If you convey the impression, right off the bat, that your service or product is tailor made for their needs, wants, or specific situation, then you may have fulfilled all three requirements in one fell swoop.
Once you’ve clearly and compellingly presented your case for making your prospect’s life easier, more secure, healthier, more comfortable, prosperous, convenient, happier, or more problem free, your remaining challenge is to anticipate objections, lower sales resistance, and inject your offer with a subtle, yet perceptible sense of urgency. If you’ve painted a vivid, benefits-filled picture of your service or product, their motivation to experience those advantages will help you convert them from a prospect to a customer.
Make More Sales by Counteracting Fear
Lots of people have been burned and many other people have heard news reports and stories about fraud, dishonesty, or just plain bad service. That’s one of the reasons it’s more important than ever to convey to your prospective customers and clients that you’re an ethical, respected, and service-oriented business person.Positive Thinking and Effective Marketing Go Hand in Hand
Being an entrepreneur and running your own business is an intrinsically risky endeavor. If an expensive marketing campaign falls flat or a major client signs on with the competition, you might find yourself scrambling to make up for the loss. A positive state of mind not only helps you be creative, resourceful, and energized, but it also enhances your ability to anticipate, adapt, and regroup.Vital Component to Marketing Success: Establishing Credibility
As a salesperson or the owner of a small business, do you consider yourself to be qualified, experienced, and dependable? More importantly, have 95% of your customers had a satisfying experience doing business with you or your company? If your answer is ‘yes’ to all those questions, then your services or products have the potential to be in high demand. The trick is effectively communicating that information to your target market.