Before you can just choose the freight forwarding company you, you need to evaluate the company first. This is the only way that you can be sure that you are using the best shipping company for importing and exporting your goods. The moment that you know how to evaluate a freight forwarding service, you will have the reassurance that your goods will reach their destination, in one piece. These are the things that you need to look at in order for you to decide if this is a trustworthy company or not.
They need to organize the whole shipment
The one thing that you need to know is that the freight forwarding company needs to organize the whole shipment. This includes customs and insurance as well.
The packaging, the picking up and delivering the goods should also be included in their services. If not, then you should reconsider using them. These are standard features that quality freight services should deliver.
Competitive prices and services
There is no need to make use of the most expensive freight forwarding company for importing or exporting your goods. The price should be in line with the services that they are offering.
Even if they aren’t the most expensive services on the market, you should reconsider if these services are the cheapest as well. They should be competitive. Not too cheap, but also not too expensive as well. The only way to make sure that they are competitive is to compare prices and fees with different services. This will give you an idea about which service is asking the best prices for the services that they are offering.
Need to have a good reputation
Another important thing to look at is their reputation. Do previous and existing clients recommend them to new clients? Do they really have a good reputation?
Because you are trusting them with goods that are going to cost you a lot of money, you need to make sure that your good is safe with them. And therefore, they need to have a good reputation with good reviews. You should investigate any negative reviews before you ignore it.
Their statistics about lost goods
This is the one thing that potential new clients forget about freight forwarding services. To look at their statistics about losing goods along the way. Even, if you are getting insurance on your goods, you want to make sure that your clients are satisfied with your service. And, this means that the goods they paid for arriving in one piece.
You have the right to ask the freight forwarding companies for their statistics about lost goods for the last 6 months to a year. If they refuse, then you need to reconsider using them.
Remember you get what you pay for
Something that you need to consider when you are evaluating a freight forwarding company, is that you are getting what you pay for. If you are using the cheapest company you could find, you’ll need to know that you aren’t going to get the best service on the market.
But, you need to remember that this doesn’t mean that you need to use the most expensive service as well. It only means that you should make sure that you compare prices versus the services that they are offering.
When you are evaluating a freight forwarding service, you will know for sure if you can use them to import or to export your goods safely. There are many of these services, and by evaluating each of them, you will be able to find the one that will be worth paying for.
BCR Australia is an international logistics company, specialising in freight forwarding (Brisbane, Sydney, Melbourne) and 3PL logistics. They have a wealth of experience fulfilling orders for businesses who deal with customers in countries right throughout the world.
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