Attract unsure registrants to register with an irresistible "no risk" cancellation policy. Make it easier for them to buy now because they always have the option to change their minds later. It takes the pressure off and makes it risk-free for registrants to say "Sign me up!"
Be Registrant-Friendly
There are so many events with strict cancellation policies and liability statements that it is refreshing to see an event that is registrant-friendly. Similar to having money-back guarantees, the number of additional registrants attracted by a "no risk" cancellation policy will far outweigh the number of people you may refund.
Liability Statements are a... Liability
Liability statements may reduce your risk, but it's at the cost of valuable registrants. By using such statements, a provider may give prospective registrants the impression that the provider often cancels their events. Otherwise, why would the statement be included in the offer? By planting a seed of doubt in the prospect’s mind, a provider creates uncertainty about whether an event will make it.
Restrictive cancellation policies and liability statements cause prospective registrants to postpone their decision until they are absolutely sure of going. This lack of enrollment can play a part in the cancellation of an event. So use a “no-risk” cancellation policy. Get rid of your liability statements. Enjoy increased attendance at your events.
The Meeting Planner's Online Advantage: The #1 Myth about Online Registration Systems
We hear it over and over again. It's the number one myth about online registration systems that keeps many meeting planners from making their lives easier and their events more successful.
The Meeting Planner's Online Advantage: 6 Ways to Reduce 55% of Your Daily Workload
Industry-expert Corbin Ball estimates that only 20% of meeting planners are using online registration to its real potential. Meeting planners that are managing registrations using paper, emails, basic web-forms, in-house systems or installed software are doing 80% more work than they really need to be doing.
The Meeting Planner's Online Advantage: The Trick that Doubles Client Satisfaction by Doing Less
We all know that communication is the most important component in any relationship; and that can be applied to business as well. The more timely the information provided to your clients, colleagues and suppliers; the smoother your event will run and the happier everyone involved in your event will be.
