Salon Software and the Benefits of Booking Appointments Online

There are so many reasons that updated salon software can make running a business more convenient. Whether salons are looking to increase business and their customer base or just want to take great care of their current customers, computer systems help make it all possible. Today's client is online more than every. He or she wants to make an appointment easily and efficiently, with the ability to book online.

Service Providers and Schedules Available

A customer loves a certain hairstylist but is not sure if she has any available appointments at the last minute. Instead of making time to call or forgetting about the appointment all together, the customer checks online. Because of the salon software, she can add her name in for the next available appointment. The customer is happy because she is able to take care of her appointments in minutes. The stylist is happy because her schedule openings are being filled.

Reduces the Number of No Shows

When customers have control over their own appointments, they tend to show up. After signing up, they system emails the customer a confirmation. If something comes up and they are unable to make the appointment, they can go in online and make the adjustment, either canceling it all together or just rescheduling.

Purchase Gift Cards

Salon software also makes it easy for customers to purchase gift cards online. These gift cards can be emailed to the recipient or printed out for use in the store. These cards have separate numbers and with work just like a traditional gift card. The entire balance does not have to be used all at one time.

How many people wait until the last minute to purchase a gift for their friend, mother, or wife? In minutes, the customer goes online, chooses the right gift card, and prints it out. The friend or family member receives a nice gift and they have no idea that it was purchased at the last minute. It is not just about bringing in new customers. This is a great way to increase monthly sales.

Record Keeping Ability

When salon software keeps track of appointments and gift cards, a receptionist can easily work with multiple customers to keep things running smoothly. Everyone knows which professional is booked for which times. One person is not accountable or responsible for setting up appointments. If a new customer wants to come in, the program can regulate which stylist he or she will see.

When someone comes in, his or her information is already pulled up on the computer. The transition from walking into one of the salons and seeing a stylist is minimized. Everything runs more efficiently. Today, customers do not like to be kept waiting. They want to come in for a hair, nail or body service without wasting anytime. Salon software can make this a real possibility.