Enterprise based social media collaborative platforms have been under-development for quite a while now and they are aimed to bring enterprise help through various methods. The SAP JAM is one such Enterprise Social collaboration software that has been making industry headlines of late. Although this software was launched back in 2012, the latest updates have completely repurposed the platform in a collaborative enterprise module. The current SAP JAM is an end to end enterprise social service provider software brining into its foray multiple integrated tech solutions.
Is SAP JAM Where Enterprise Social is Headed?
Enterprise based social media collaborative platforms have been under-development for quite a while now and they are aimed to bring enterprise help through various methods. The SAP JAM is one such Enterprise Social collaboration software that has been making industry headlines of late.
Although this software was launched back in 2012, the latest updates have completely repurposed the platform in a collaborative enterprise module. The current SAP JAM is an end to end enterprise social service provider software brining into its foray multiple integrated tech solutions.
The History of SAP JAM
It was in 2010 that the first SAP collaboration software was released titled SAP Streamwork. This was followed by the SAP SucessFactors in 2011 which served as enterprise social networking platform. And finally in 2012 SAP JAM was launched which incorporated aspects of both the previous platforms. It had two acute agendas, to serve as a social networking platform for the enterprise class that provided options of formal collaborations, and to facilitate business process integration.
However, SAP JAM was not in a perfect state when the software was launched. It was taken back to be revamped and once this was done the software could serve its original purposes and much more. Studies have claimed that business collaborative platforms will be the primary means of business integration in the near future. So, is the updated SAP JAM the future we are going to witness? Let us see.
What does SAP JAM provide?
SAP JAM is built on a super-powered CRM system and back-end data pull process. It can detect enterprise related needs from content and deliver accordingly. It possesses a huge databank that can be manipulated with the help of a CRM system. The basic concept is that of metadata reading ad associated it with backend data. And the entire context of the platform is created to serve enterprise related needs.
For example, as users discuss various topics on the platform, it can bring together the various users who are discussing similar things into a ‘workroom’ where team strategizing can be done. It brings into play the concept of ‘role based content’ whereby users will only view discussions and other material that is primary to their role.
The software also integrates with SharePoint which can then be used as a databank for the users. The concept of SAP is to bring together three pillars of social enterprise, people, data, and process; into one platform. SAP Jam is already being used by more than 10 million users and the user base is constantly facing acute growth.
SAP JAM also serves as a cloud collaboration software and provides various integrated usage services that makes it a wholesome package. The fully equipped SAP JAM comes for a price and as per the figures released by SAP most users are using the paid package.
What are the industry implications of SAP JAM?
JAM has been successful in replacing various organizational needs by bringing these services under one platform. Intranet, in-office mail systems, digital employee chat tools, etc. are some of the services that the SAP JAM can provide with ease. And if used to its full capability in a large enough enterprise environment, it can potentially replace the need for email completely.
SAP JAM ensures that every piece of important and related content is viewed by the users and in doing so it provides a social media environment which can be used for business collaboration needs. Many IT organizations are letting go of their communication and collaboration tools and shifting to the SAP JAM environment.
Users have also claimed that there is a certain level of training required to use SAP JAM, so maybe more UI/UX updates are on the way from the developers at SAP. But as of now the SAP JAM is probably the best enterprise social platform available for IT business houses. With multiple cloud collaboration software integration and Microsoft SharePoint features it can serve almost all required enterprise collaboration processes. But at the same time it will not be removing usage of email and format chat tools overnight. But you may wish upgrade your enterprise collaboration tool to SAP JAM and have all service requirements integrated into a singular platform.
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