Taxi industry had understood the true potential of mobile app development way before many other industries. Uber started the trend and the others only had to follow its footsteps. That said, not all taxi apps can achieve the same level of success. There are many things to be considered before you get on board with taxi app development. This article will give you a brief idea about the things that need to be considered while developing a taxi app.
Study your market
This is where you lay the groundwork for your taxi app development process. When you fully understand the size of your market, it becomes easy for you to implement your app in the right way. The easiest way to study your market is to look at your competitors. Pay attention to the reviews of their apps and services. That will help you figure out the qualities that people like about their apps and services, the drawbacks, the things to be improved, and many other things.
The design should be intuitive and straightforward
A taxi booking app can undoubtedly take your taxi business to the next level. But developing a taxi app for the sake of it won’t serve the very purpose of it. The apps are supposed to enhance the user experience. So make sure the interface of your taxi app provides exactly that for the users. To put it simply, the design should be intelligible enough for users to get their needs fulfilled with minimum hassles and time consumption.
Check the quality of cars
People have different preferences when it comes to cars. The same goes for taxi services as well. Not all cars may be suitable for a taxi. Especially when taxi app giants like Uber and Lyft offer multiple car types for users, it becomes more difficult to maintain a taxi business with unexceptional or below-average cars. So try your best to find the cars that have impressive exteriors, interiors, performance, and convenience for the passengers.
Geolocation
Geolocation is a must-have feature for taxi booking apps. This feature is extremely beneficial for passengers and drivers to find a faster route for their desired destinations. Taxi apps utilize the device’s GPS facility and Google maps to enable the geolocation feature.
Multiple payment options
Just like the case of cars, people have varied preferences when it comes to payment. Some people are more comfortable with faster online payment methods like debit/credit cards, mobile wallets, PayPal, etc. But, others prefer traditional cash-based payments. In order to satisfy all kinds of passengers, your taxi app should have multiple payment options.
Car tracking
Having a real-time tracking facility in your taxi app has two immediate benefits. One benefit is that it ensures passenger safety. Besides that, it’s also extremely useful when you order a cab for someone else. You can simply open the app and see where the vehicle is going in real-time.
Push Notifications
For any mobile apps, push notification is an essential feature. In the case of taxi apps, this feature is even more beneficial. The push notifications in taxi apps can provide many information for users such as welcome notes, promotional offers, information about the payments, thank you notes, the source and the destination of the trip, estimated time of arrival, and many other details.
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