A preemptive strike works: I came home from work one day, and had just walked in the house, when my son came up to me to tell me we needed to talk. He is too young for the birds and bees and probably knows that anyway, so I knew something was up. He explained while practicing his pitching for baseball, he threw a wide pitch and broke the window above the garage. I said "no big deal, all boys break a window once in a while."
He said, "Well that is not all. After that I moved to the other side of the garage and threw another wide pitch and broke the other window too." He was scared I would be really mad. I thought, “How can I be mad. You stole all my thunder by coming to me. I didn't have time to get mad." He performed a preemptive strike.
How does this relate to a search? I was doing a search for a CFO, and one candidate’s resume indicated a lot of turnover. As I went through his background, it became clear that there were great reasons for the turnover and in most cases the company turned him over, not the other way around. The problem was, he wasn't addressing these in the interview right up front. Basically, he wasn't defusing a negative situation.
We changed that and put together a script that dealt with the turnover right up front. In the interview, he preempted the interviewer by saying “I realize from my resume, that it appears that I have a lot of turnover, and I can understand why one would think that. Let me explain the circumstances surrounding the turnover and I'm sure it will help clarify this issue." This defused the situation and completely eliminated any confusion and there wasn't a problem. The candidate demonstrated they had nothing to hide or be ashamed of.
The candidate did get a job and wrote to us saying he felt this technique played a major role in getting past the first interview.
Also, in case you are wondering, my son has broken the same windows again. I now buy replacement windows in bulk.
The worst thing candidates can do is assume that because the interviewer didn't bring up the issue it means it isn't an issue. The fact is, the interviewer is thinking it isn't an issue worth discussing, because they have already come to a conclusion without even discussing it.
By bringing the issue up first it allows you to discuss it openly and clearly demonstrates you have nothing to hide.
I welcome your thoughts and comments.
Stop Your Job Search Until 2010 – Dumb Move
I get this all the time from candidates I’m working with in our job search coaching program. It usually starts with, “The holidays are here and nobody is hiring during this period.” or “Why look now? I will wait until the new year. It is time for a break.”I’m Getting Interviews But No Offers. WHY?
This was a question a potential job search coaching candidate asked me. Although frustrating, at the same time it is a very good problem to have. At least she was getting interviewsJob Search Stalled? Do What the Pros Do.
If your search isn't delivering the results you want, taking too long, or stalled here are a few tips the pro's do to get it back on track.