Many of us place ourselves at the forefront of the conversation and forget the other person. When we meet someone at a networking event, what do we often do? Do we listen when the other people tell us their passions? Or, do we immediately jump in with our solutions to their problems? Challenge yourself to make communication less about you and more about them.
What’s complicated about communication? You say what you want to say. The other responds. What’s complicated about that? Take the movie, It’s Complicated, for example. For those of us who had the pleasure of seeing it, we may have noticed that Alec Baldwin’s character was a bit narcissistic. Over and over he said to Meryl Streep, "I’m so happy." He mouthed the words to her across the room. He whispered them in her ear. Never once did he ask, "Are you happy?" Everything was all about him.
Now, you might say that’s typical of movie versions of the male species. Perhaps. But, I’d argue that many of us place ourselves at the forefront of the conversation and forget the other person. When we meet someone at a networking event, what do we often do? Do we listen when the other people tell us their passions? Or, do we immediately jump in with our solutions to their problems? It’s been my experience that we jump in with solutions even when we do not know what the problem is.
If Alec Baldwin had paid more attention to Streep’s needs, desires and wants, perhaps he would have gotten the girl in the end.
The next time you find yourself in front of another person; challenge yourself to hear what that person is all about. Challenge yourself to make communication less about you and more about them. That way, it won’t be so complicated!
Social Savvy Means Time Management
How can you budget for social media time? People keep asking me how they can add social media to their already packed daily schedule. They fear that employees will be using their work time to Tweet about personal things or to talk to their friends on Facebook. One of the biggest complaints I hear from salespeople as well as CEO’s relates to time. Here are some time-saving tips!5 Tips to Use Social Media to Sell without Selling
What is your Social Media IQ? We all know about traditional means to market our products. We know about advertising, branding, finding our niche. What we do not yet understand is the power of the social media in all this. The point of it all is to sell without appearing to sell. Here are some tips for using the social media to help you sell without “selling.”Tips to Open the Floodgates with Social Media
How can businesses open the floodgates? Is there a strategy for involving customers in your business decisions? Tannebaum and Schmidt (1970) created a model based on participation and authority, theorizing that as you give more participation to groups in the decision-making process, you give up authority or control. This model presents a new way to think about how much customer involvement you want and how the social media might play a role in that involvement. It gives us some tips for developing a strategy for opening the floodgates.