Mobile VoIP and BOYD is New Business Communication Mantra

VoIP is changing the communication scenario like never before. Though everyone was seeing the VoIP revolution coming for a long period of time, the recent developments have changed the face of VoIP completely. The advent of mobile VoIP and the concept of BOYD by the VoIP providers are the two most important technology advancements in this field.

When a consumer (home or enterprise) signs up for a VoIP service, he needs a number of hardware devices to avail the service (e.g. PC dialers or ATA or phone adapter that can be used with PSTNs, IP/VoIP phones). VoIP providers who work on the principle of BOYD allows the customers to bring their own IP phone or ATA to avail their service. However, many would stop for a second and think of asking why VoIP providers are asking the consumer to buy and get their own device when it is supposed to be offered along with the service?

This is the age of mobile VoIP. Instead of remaining tied to a PC or PSTN to make calls, users prefer to download and install the app and make calls through the mobile dialer in a few single clicks. Most users, especially the tech-savvy ones, are not ready to let go of their freedom and remain tied with services from just one VoIP provider. They want to choose multiple VoIP providers at a time (a user can choose to have WeChat, WhatsApp and Line accounts at the same time). The users also want the freedom to switch to any service provider based on best calling rates and features at any given point of time rather than remaining tied to one provider with the services and devices.

If a user has a mobile device that supports the SIP protocol, he can easily subscribe to any BOYD package from the service provider. He just needs to buy a SIP address and credits from the provider and use his own device to interact through messages or make cheap/free calls worldwide. To make advanced features like voicemail, call recording etc. work in his device, he can use a softphone app from the provider that supports the same.

Apart from the fact that mobile VoIP and BOYD lending more freedom to the end users, VoIP providers can also reap multiple benefits from these new strategies. They can readily start their own business right away without the need of any elaborate infrastructure investment. They can buy a mobile dialer app from a wholesale provider and personalize the app with White Label Branding. With BOYD, they do not need to invest in IP phones for the user too. The BOYD smart solutions gives both the users and providers the opportunity to optimally use their existing resources without any further investments, hence lowering cost both the ways.

By implementing mobile VoIP and BYOD strategies, VoIP businesses meet their own needs as well as the interest of the customers. No doubt it is the new business communication mantra.