Hosted Microsoft CRM

If your business has a roll of customers in the thousands, there is a good chance that you struggle to keep track of everything. If you happen to be like most business owners, you have perhaps lost more customers than you would like to admit through cracks in the floor. Keeping abreast of thousands of customers sounds very challenging, and so it is. Now, however, a fabulous technology has arrived that could assist you in figuring out your spider's web of an organization and get everything into focus. This technology is none other than hosted Microsoft CRM 4.0, and it has the potential to be of great benefit to your business.

This new-fangled system has been designed to help you streamline customer data and keep it all in one place, as opposed to spread over separate systems. There are businesses which send out surveys and questionnaires, and then have a third party enter the records to a database. These businesses would benefit the most from Microsoft CRM. Using this system, so many paper records will not be needed any more. A business could manage all its information gathering over the Internet.

Storing records electronically in this way is not just simpler for the customer. The business also benefits. The customer can access their information over the Internet and change details as required. They could even remove themselves from the system entirely, if they wished. The business would benefit from the ease of accessing customer data. Data that's more easily accessed makes a business easier to run, however you look at it. Instead of using a third party to manage customer records, a business has access itself with little to no delay in obtaining information. Microsoft CRM 4.0 will also cut costs.

Not only would such a system improve business productivity and cut costs, but it is also highly user friendly. Minimal training is required to learn how to operate the software. The software is extremely self-explanatory, something sure to be a relief to most business owners daunted by the prospect of the time needed to train new employees. The system employs a program which most employees will be familiar with, making it yet simpler to use. The software will allow your business to boost its number of customers from the thousands to the tens of thousands, all with just some clicking of the mouse. You won't lose any sleep over this.

The software includes very effective tools for data importing and reporting. Microsoft Dynamic CRM has numerous language and currency features built-in. There is also a capacity for Windows Live Message and MS Office Communicator. The software makes cloud computing feasible. One feature is ribbon interface. Reports can be created by all users, not just admins.

Considering all these features, one of the only things missing from the product is power dialing. Full CRM companies are dependent on telephones to maintain customer databases. Another useful facility absent from the package is voice messaging. CRM systems exist which have such features and sell at a comfortable price.