SugarSync Review: A Look at the Home User Version

Sep 13
08:10

2011

Travis Van Slooten

Travis Van Slooten

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In this somewhat crowded online backup space, few services stand out and SugarSync online backup is one of these. But what about this backup solution makes it such a sweet deal for home users? Read the rest of this SugarSync review to find out.

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Choosing between the many online backup services available can be daunting. Taking the time to do your research and weighing the options with care however,SugarSync Review: A Look at the Home User Version  Articles will make the process easier. This SugarSync review is geared towards showing you the basic features as well as pros and cons of this backup service. By knowing the essential information about an online backup solution, you can make your decision with ease and less stress.
Features
SugarSync has a large assortment of features designed to meet the needs of various users. These features include file syncing, sharing, searching, and versioning, remote and mobile access, automatic and scheduled backups, sub-accounts, and archiving. The security level of SugarSync is 128-bit encryption and it is compatible with Windows and Mac. SugarSync has a user-friendly interface, both on your computer and on the web. With file syncing, you can make changes to a file on one computer and access the changed file from another. As long as you have internet access, you can open your files on any device, including mobile phones. SugarSync also offers the option of choosing which files you want synced across your devices instead of having to sync everything in your Magic Briefcase. Customer support includes email support and live chat. For an additional fee, you can avail of phone support. 
Pros and Cons
Some of the best features of SugarSync include the file syncing and file sharing features. In today's busy world, it is often necessary to share files with other people for easy collaboration. SugarSync makes the collaboration process simple and efficient. 
With such a wide range of useful features, it might be hard to imagine SugarSync having any drawbacks. However, there are a few, including less-than-stellar customer service, slow uploads of large files, and a higher price tag in comparison to other online backup services. The price of phone support is also a negative aspect, although email and live chat is probably sufficient for the average user.
Storage and Pricing
SugarSync has a maximum storage capacity of 250GB, making it less than useful for people and businesses with large storage needs. However, for the smaller storage needs, there are several subscriptions available. There are five plans to choose from: the 5GB free plan, the 30GB, 60GB, 100GB, and 250GB plans. The paid plans start at $49.99 per year at the time of this writing.  Is SugarSync the Right Choice for You?
To determine if SugarSync is the right online backup service for you, you have to decide what you want out of a backup service. SugarSync was designed with the average home user or small work groups in mind. If file syncing and file sharing are must-haves for you, then SugarSync is a good option. But if you have large storage needs that will surpass 250GB or your budget is a bit tight, SugarSync may not be the best choice. You have to evaluate your storage wants and needs, along with your budget, and make an informed decision. SugarSync has many advantages, but with the good comes the bad and you must pay attention to all of the details before making your final selection.