Plumbing Service: Writing a Positive Review

It is easier than ever to find a plumbing service you can trust. Instead of looking in the phone book and choosing a company at random, customers have the option of looking online and finding honest reviews from others who have used the company. Instead of relying on the companies to tell you, "Oh, yes, we're the best in town," you can find out if they really are. Of course, this system only works if plenty of people participate. If you've just had a good experience with a plumber, you may want to show your appreciation by giving back to the system. Here's how you can write a positive review that will help others make the right choice.

Know the Terminology
Online reviews work best when they are as specific as possible. If you want to give a review of a plumbing service that will actually help others, you'll need to incorporate these details into your writing. Not only is a phrase like, "He came to fix a leak we were having," boring, it doesn't give the reader much to work with. Instead, state exactly what the plumber came to do. If it was a leak in the pipe under the kitchen sink, say so. You don't need to get bogged down in details, but the reader will lose interest if you don't sound like you know what you're talking about.

Results
Let the reader know why you were so pleased with the plumbing service that you were compelled to write a review. What were the end results of the work? Is the problem fixed? Does the device/appliance/pipe work better than ever? Make sure you indicate how long it has been since the job was completed. Bad jobs aren't always immediately obvious. If you fear that a problem may reveal itself in time, you may want to wait before you commit to writing a review.

Customer Relations
A plumbing service is, in many ways, just like any other business. They should treat their customers with professionalism and respect. If you received this type of customer relations from the company, note it in your review. Many customers would rather have a mediocre plumber who charged reasonable prices and was extraordinarily friendly than an excellent plumber who acted as if they were somehow better than the people paying him to do the job.

Include Complaints
No matter how well the plumbing service did their job, you may have a complaint or two about the experience. If so, note it in your review. You can couch it in words that ensure the reader doesn't come away with a bad impression, but you don't need to hide facts just because you were satisfied overall. The more information you can include, the more your review will help others.