Nowadays, E-commerce digital agencies are plentiful and it can be difficult to choose the one that is right for your business.
You may not have enough time or do not possess the right expertise, so you’re looking for an agency that gives you the best return on your investment. There are some agencies that look to exploit your lack of e-commerce knowledge. So keep these are 8 red flags in mind when you’re searching for a digital agency to hire.
1. Their Team has Little to No Experience
It is important to look at the portfolio of the agency to see what kind of work they’ve done. If the agency has a small or no portfolio of past work, it signifies that they are inexperienced and may not provide the quality services your online business needs. If you aren’t able to sample the kinds of work they do, you can’t see if their designs will match up well with your brand.
2. Bad Reviews From Previous Clients
Check out the types of reviews that previous clients have posted about the digital agency you’re thinking about working with. Doing your due diligence is a smart way to get an idea about the kind of experience you might get from working with that particular e-commerce digital agency. Seeing multiple bad reviews can mean the agency is continually failing their client’s needs by not providing the agreed upon results.
3. Don’t Possess The Specialization
You need to move on if the digital agency you are looking for doesn’t offer the specialization or service your business really needs. Some agencies may try to sell you that they are good at some tasks, but if they can’t perform responsibilities you’re looking for, it will be a waste of time and money. You’d be surprised what you can learn about a company through their social media, do a little social recon first.
4. Not Certified
Certifications are crucial for Ecommerce digital agencies because that means they have the knowledge and skill that you need to help run your online store. Without proper certifications, developers and designers can say the understand how various systems and platforms work, but can actually damage your business in the end. Look for agencies that have by e-commerce certification badges on their websites.
5. Distant In The Creative Process
Agencies need to be in contact with you throughout the whole operation of creating or maintaining your website. In the end, it’s your investment and proper communication with both parties is key. Agencies that don’t try to reach out may strictly use their ideas for your business and lose the sight of your specific vision.
6. Premature Quotes
Be careful of agencies that turn to prices and packages without understanding what you need first. Every business owner will have their own goals and requirements, so quotes on prices should always come custom. Do your research and compare prices and services of different agencies to find the best fit for your business. What agencies should do is start out by outlining the value and benefits they offer to suit your needs rather than heading into price discussions. Don’t leave it up to fate, 1 Digital Agency is there for you as a trusted source for your business’s digital needs.
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