Asking questions is one of the most powerful skills you can master as a leader. If you are asking open-ended, thought provoking questions, you are likely to leave the conversation with more information than you started with and enhanced goodwill between you and the other person.
One of the most effective ways you can improve your skills is to consciously seek input from employees. When you know what they are thinking (about projects, about the organization, about their coworkers) you'll be better able to help them excel on the job. For example, when you know an employee is not in support of a policy change you are about to make, you can use this knowledge to better craft your message so that you can win the support of the employee.
Asking questions is one of the most powerful skills you can master as a leader. When you ask the right question and wait for the answer, you gain useful information that you can consider as you go about your daily work. Here's a challenge: Spend at least three minutes each day in a conversation with an employee where you only ask questions and then just listen. Don't interject. Don't interrupt. Don't share your perspective. Just ask and listen.
If you are asking open-ended, thought provoking questions, you are likely to leave the conversation with more information than you started with and you will have enhanced goodwill between you and the other person. We all want to be listened to.
If you are wondering where to start, try asking these two simple questions:
So, give it a try. Just three minutes a day of asking only questions. I guarantee that you will see immediate results.
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