It is too easy to forget that there are times to lead and times to manage, and it is too easy to slip into management mode when under stress. If you or your team are experiencing "people issues" look for this rule of thumb:Manage the processes and the procedures, but, Lead, Guide & Teach the people.
Business leaders today at all levels in organisations are facing more stresses and tasks than at any time in the past. Even though we also have more tools at our disposal to manage these tasks, we are also bombarded with more information and data to process than ever before. In this environment it is all too easy for leaders to make mistakes and in most instances staff are patient and forgiving of these honest slips.
However, there is one area where staff are not willing to compromise. This is the area of management versus leadership. It is too easy to forget that there are times to lead and times to manage, and it is too easy to slip into management mode when under stress.
If you or your team are experiencing "people issues" look for this rule of thumb:
Manage the processes and the procedures, but, Lead, Guide & Teach the people.
If there are problems, check if your leadership team is confusing managing with leading.
It really is that simple - not that easy - but certainly that simple.
A truly effective leader has a genuine concern for the success of those he leads, treating all staff members as individuals, giving credit, and ensuring that he is making his people look good.
A great leader keeps the objective out in front as a vision, as simple as possible. He is always promoting understanding, always acting as a role model, living the organisations values, walking his talk. He gets out of the way of his people so that they can get on with their work, and achieve their goals
An effective leader will make the difference between success and failure in an organisation. Great processes and systems will support leadership, but are never a substitute.
What you need to know to make better decisions
At last – discover the reason why that other persons completely crazy decision making is annoying you so much, and what to do about it. Understand how to understand someone who is your total opposite and how to use this knowledge to make better decisions for yourself.How to Improve Communications between Big Picture Thinkers and Detail Focusers
I am often asked by clients to assist with a working relationship which has stalled or worse one which has broken down completely.Occasionally this stalling is as a result of different personalities simply not understanding each other.A frequent cause is the Big Picture Thinker clashing with a Specific Detail Thinker. Each is a valuable contributor to an organisation and if either is stuck and inflexible in their thinking each becomes incapable of understanding or communicating with the other.Put Your Best Person Forward
The media keeps telling us that are we are in tough economic times; people are spending less and being much more choosey. And still I am surprised that businesses are putting the WRONG people into front counter and customer interaction positions.