Customer Relationships How To Build Them

The Gurus all tell us this is the way to sell on the web
or this is the way. New ways and techniques are daily
mailed to my inbox telling me if I just do “this” then
I will be a success selling on the web.

However, the psychology of selling everything goes through
A simple process that is not a secret. The formula has been
taught us ever since we have first been on the web.
You know this secret if you are a newbie or a
seasoned veteran selling on the web.

First you must get the customers attention. How do you
do this? First of all the customers on the web are searchers
by that I mean they get on their computers, go to a search
engine and search for specific things they want to know about
or buy. So it makes sense that your site title, where you
are ranked on the search engine and your description of your
site are the first ways to get their attention. Ok, say you
have done a good job of that so you get them to your website.

You are still trying to capture their attention. So snappy
headlines and good content will get their attention. They are
not ready to buy yet. You shouldn't even be trying to sell them
at this point. What you present on the website will either
encourage them to come back or they will just click away and
never return. So not only good content about the subject
that they are looking for is essential. How about a five day
course. This accomplishes two things it gets them to give you
their email and you are giving them good content. Make this
course personal and dynamic and you have gained trust. Perhaps
you first get them to join your ezine. Where again you get their
email, give them really good content and have a chance to interact
with them. Again you are building trust and forming a relationship
with a real person. This is not instant. Relationships take time.

After you have built a relationship you can then recommend to them
products, and services. But even then you cannot sell to them if
they do not need your product. If you don't believe me try selling
ice in the artic. So try and target your market. Find out what your
customers need and then fill that need.

The last thing you are going to do is to send your prospects to your
product page. This is the one of the most important pages you
will ever write. It has to tell them what your product can do for
them. How it will change their lives to use your product. In other
words make them really want to buy the product.

Now you are at a point in your sales that you will be sucessful. But
to recap you can not go from get the customer's attention to sales
selling is a relationship between two human beings and relationships
take time.