Depending on how each apartment complex handles utilities, who turns on the utilities can vary from complex to complex. For example, I have friends who live in New Rochelle who tell me it actually varies more than you think.
Typically it is the new tenant’s responsibility to get the utilities put in his/her name and then scheduled to get them switched on. However, it does vary. So here are some details for you to consider.
How Utilities are Typically Turned On
Regardless of who pays for the utilities or who does the initiating, turning on utilities typically starts with a question: “What company/companies handle my utilities?”. Different companies handle utilities in different cities. So, ask your leasing office who handles your utilities.
Once you know who handles your utilities and find their contact information, follow these steps and get those utilities turned on.
Step 1: Call the Utility Company
When you call the utility company, they’ll ask you for all your information for verification purposes. They’ll also schedule a time to come out and either install equipment or turn on the utility in question.
Step 2: Be Available for Any Installation Appointments
Some utilities and apartment-related services require installation of equipment. Cable/ Satellite TV is your typical service where equipment will need to be installed. The electricity, gas, and water often do not require access in your home to turn them on. The specific utility company you’re dealing with will tell you if a service call is needed and the soonest they can come out.
Step 3: PAY YOUR UTILITIES!
If you want to keep your utilities going, you need to pay them each month. When you first initiate your utilities, you’ll be charged for whatever initial service charges apply. You’ll receive a bill each month for usage of their services which you need to pay promptly. Many people pay their utility bills late or not at all. This can drastically affect your credit score, so pay your bills on time.
So as you can see, when it comes to turning on utilities, there is a specific way of doing things. So follow the steps above and if you are responsible for turning on the utilities in your new apartment, then you should have no trouble getting things up and going.
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