Make more insightful decisions and sell smarter and faster from anywhere — with the most up-to-date information. Streamline your sales process and convert more leads into the customer with the most trusted sales platform - Online CRM Software.
The word “SALES” itself can be both exciting and stressful at a time. Increasing sales and minimizing expenses are every business owner's dream. But the trick is to do it smarter, faster, and better than the rest of the world to get maximum return on investment for your organization.
There are multiple options available in the market to increase sales, but the major challenge is to pick the one which fits your business model and integrate seamlessly with your organization.
Online CRM solutions come with many advanced functionalities that change the game for the sales department. The best cloud-based CRM software not only handles the end to end sales process but also comes with a mobile app which makes your sales team more productive to convert more lead into successful sales.
With automated features that support each phase of the sales process, makes the process much easier to use the customer data, their interaction history and background details for various sales campaigns and ensure customer interactions by prioritizing and closing clients deals more efficiently.
CRM - Sales Mobile Apps are designed to meet the demands of the sales executives while they are moving. The app provides the most relevant customer data at the topmost of the dashboard screen to ultimately “act faster and win more.”
Now, let’s understand how effective online CRM software can help your sales team to close sales deals better and faster.
# Process Automation
Traditional vendors many times are unable to understand the value of a sales process automation because most of the vendors have been simply taking their desktop product and offering it in a mobile version. But this mobile version doesn’t solve the problem for most of the sales business model as a salesperson has to go through multiple clicks to get information on his mobile device.
In today's world of advanced technology, the focus of a sales process automation should be to provide a tool, showing the information when they are on the go on their mobile devices like smartphones and tablets. The sales reps should be able to process sales orders, access customer information, monitor inventory, and do other important things on the mobile sales apps.
Process automation should eliminate the numerous manual tasks which need to be done pre and post-sales process, which takes the most amount of time for sales reps in a day. Mobile sales apps and automated software should take care of every minimal task of the sales process with smart templates, auto assignments, and single-click solutions to provide faster resolution time for sales orders.
Today, most of the companies are dependent on their software buying decisions on how the sales team operates on a daily basis. When a salesforce walks into a meeting, what kind of tools and information do they need? They need automated and fast solutions to access data and close deals by sending automated templates for sales order confirmation and inventory generation.
# Mobile Sales App
With a smartphone in hand, today customers have become more demanding and always look for a quick solution to their queries and deal proposals. If we still follow traditional ways of proposal generation or manual sales quotation creation, then we might not compete in the cutthroat business world.
To close deals smartly and faster we need software that gives us automated solutions for getting comprehensive customer data, quickly creates sales quotations and more on our fingertips. Best Online CRM tool provides Sales Mobile Apps which gives numerous functionalities to track customer updates, upcoming meetings, quotation reviews, quick snapshots of important work items planned for the day of the week which empowers the salespeople to always be ready with upcoming customer interactions or deal closure discussions.
With the advanced features of auto assignments and auto-notifications, sales reps are always aware of the status of any customer deal or any follow-ups which can be triggered by the customers. Also, with the sales apps features, reps can access important customer data on the go. With a centralized cloud-based application, sales reps can work from different locations and share important insights with the customer. Each and every detail about the interaction history is synced up to make sure that important discussion on a different mode of communication is seamlessly captured to avoid any loss of data in changing communication mode.
#Customer Engagement
The key to a successful business is the overall customer experience. If we are equipped with the best tools available in the market but are not keeping our customers happy, then it might not be of any use to invest in these tools. The most important part of the business process is to keep our valued customers happy with our services.
Customers have numerous options to choose to run their business. In most cases, for better customer experience and overall ease in software usage customers are ready to pay more. Mobile Sales apps give fruitful solutions for all such customer requirements by allowing sales reps to provide support round the clock through various modes of communication via social media, email, and more.
With a web-based centralized database, salesforce can access customer data, product lists and more to create presentations for every customer. Auto notification features keep the customer updated about the status of the shipment or an ongoing deal. Automated emails, knowledge-based, product information, promotional offers, etc help in keeping the customers involved in our business proposals and give a minimum window for drifting their attention to our competitive offers.
#Team Collaboration
For any sales team to succeed, teamwork and combined effort play an important role. Sharing files manually and tracking excel sheets of the sales team is inefficient and time-consuming. In today's competitive business world sales team workload needs to be quick in sync up and smart in understanding customer requirements to provide better business solutions. This is not possible only if we have a proper backbone of productive and well-collaborated team members. An online CRM system provides a centralized database that can be accessed by various members of the team and update it in real-time from different locations. With consolidated data in hand, salespeople can exchange information within the team and work simultaneously on the same issue. In this way, other sales reps are also aware of the customer deal and can take it up in cases of deal shift or employee reassignment.
#Analytics and activity tracking
In day-to-day business management analytics and metrics on various customer data and internal business, tracking is very useful. Automated trackers can keep a watch on general issues discussed on social sites. These insights on general data from different communication channels - blogs, website reviews and more may help us to understand the customer trend and pressing issue to take proactive measures before it becomes a black mark on the company’s brand name. Furthermore, statistics on customer shopping trends, software requirements, etc can help to improve our customer support and create the most efficient product software system.
Tracking and detailed reporting may also indicate what our company’s sales team is lacking in, creating an opportunity for training to enhance areas of poor productivity. CRM mobile app provides efficient activity trackers that create automated follow up and reminder alerts for the sales and marketing team to avoid miss on any upcoming customer meeting and allow them to prepare for customer interactions. With well prepared and more personalized campaigns, sales reps are confident and in a better position to provide smart and better solutions.
Take away
We should understand that Sales is not just another department in an organization but it also plays a critical role in growing business revenue. The best online CRM software which has lots of advanced features allows the sales team to provide better, smarter, and more quick customer turnaround time should be the obvious choice for your businesses. You can smoothly perform below activities and act as a smart sales rep and sell faster.
