We hear a lot about making business intelligence more user-friendly, more pervasive — more democratic, if you will. All of the BI vendors are plugging these terms into their sales pitches. Taking Excel and making it part of the bridge to BI seems to make a lot of sense. Read how Microsoft is pitching a seamless transition for BI tools using Excel.
One of the continuing knocks against business intelligence is that it remains too darned difficult for all but BI specialists.
Back in April, for instance, I blogged about Ace Hardware’s decision to swap out an overly complex BI system for a simpler reporting tool from Information Builders. Interestingly, one of the key reasons Ace opted for the tool was its ease of integration with Microsoft's Excel.
Though spreadsheets have typically (and often justifiably) gotten a bad rap, they are such a fixture in the corporate world that, like kudzu and cockroaches, they will never be eradicated. Some BI vendors have given up on trying to fight spreadsheets and instead are creating ways to use their products with Excel. Writes IT Business Edge blogger Loraine Lawson:
While most vendors - and many IT departments - struggle to convert the spreadsheet-addicted, Microsoft and a few other BI vendors have accepted the Excel problem as a business reality and given up converting the business users, according to the State of Business Intelligence report. Instead, they’re developing ways for their BI tools to work with the spreadsheet-addicted.
It’s no surprise, then, that Microsoft is pitching seamless integration with Excel as a key selling point for its PerformancePoint Server 2007. That emphasis may pay off, based on the comments of folks in this Enterprise Systems article. According to the article, many companies use PerformancePoint Server 2007 as a complement to Excel and Excel-centric business processes, rather than a replacement for them.
John Workman, senior manager of performance management for Microsoft partner RedPrairie, which created its newest application for SQL Server 2005 and PerformancePoint Server 2007, says that his company's clients have cheered the Excel integration capabilities. He says:
It is amazing how many companies out there run their business on Excel. The ability for a non-geek employee to build ad-hoc reports in Excel while connecting to OLAP cubes with a live connection has really made an impact on our clients.
This Redmondmag.com article includes lots of details about PerformancePoint Server 2007, including a rundown of the product features. One of the primary strengths of the product, according to the article, is the fact that, unlike many other Microsoft products, it is built from scratch. Thus, it includes no inherited weaknesses or known flaws, and Microsoft can more easily address problems during development.
While the article is largely complimentary, it does question whether most companies will get enough BI bang for their $20,000 bucks (cost of a single server license).
This InfoWorld blog offers more positive feedback. In the blog, IT pro Ron Barrett lauds PerformancePoint Server 2007's ease of set-up and configuration and, like others, notes that even non-specialists should be able to use their existing Excel knowledge to create reports. The product is “a solid effort,” concludes the blog.
Dell's SMB Services Strategy
Dell is trying to make a new expansion into services a key part of its “Dell 2.0” business transformation effort. Read Ann's insight into Dell's SMB services strategy.Software So Easy a Business Person Can Use It?
A recent survey found that the majority of end users (60 percent) find enterprise applications somewhat difficult, very difficult or almost impossible to use, hampering employee productivity. Ann takes a look at the statistics and the plea that software needs to be business user friendly.Adding Intelligence to Asset Management
Interview with Ron Halverson, vice president of marketing and product management for TriActive, a provider of SaaS for systems management.