An antivirus is important for any owner to protect their computer system. Without it any PC is vulnerable to virus, Trojan or any malware. Mc Afee an Intel company founded in 1987 provides security to systems from any kind of threats. They develop different products designed to suit the requirements like database security, network security, security management, personal firewall etc.
They have a great track record for customer satisfaction after purchasing the product. Tech support helps their customer at every step in case of any problem. Each product comes with an instruction manual and a unique code inside the box. All the guideline are given in the manual itself, however if the user finds any difficulty in understanding the guidelines contact technical support immediately. After full installation the product needs a unique code for activation otherwise it will not function fully. Most common issue faced by the users is that if they want to uninstall the product it shows error or somehow the process is not complete. This issue can be resolved by the user himself, there are many free web based forums where the user can post this query online and discuss about it. These questions are answered by the trained experts. However some solutions might not be applicable in some system due to different technicalities. Other modes of communicating them are live chat support or toll free number. In live chat user will be able to explain the problem thoroughly so that the technician can understand the problem in details. In toll free user might be asked to allow the system for remote access, here the problem is being detected by the expert himself. This is the most convenient and easy way to solve the problem.
There are certain instructions given online, on following them, future problems can be avoided. Those guidelines are –
These are some problems and their solutions that a user must follows to keep the system safe from any malware or virus. For any problem official technical support is available to help user at every step of the problem, they are available 24/7 round the clock so that customer has liberty to contact them anytime day or night.
If the user is still unable to get any satisfactory answer from the official sources; he/she can contact third party McaFee Antivirus tech support who operate alone and work on their own terms to provide assistance in antivirus related issues.
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