1. Stop thinking of people in your ... as ... Think of them as ... ... are people you work in ... with. ... are people you tell what to do. 2. Relate to th
1. Stop thinking of people in your organization as
employees. Think of them as associates. Associates are
people you work in partnership with. Employees are people
you tell what to do.
2. Relate to the whole person.
3. Never walk by someone without acknowledging them. A
smile, a nod, a 'good morning' - these small
acknowledgments go a long way.
4. Don't expect anyone to do anything you're not willing
or able to do. Be a role-model. You don't need to do their
work, but you must be committed to doing your work as
thoroughly and error-free as you expect of others.
5. Don't ever talk about one associate with another.
Period.
6. When you do need to give negative feedback, talk about
the behavior, not the person.
7. Respect and acknowledge the contribution that each and
every person brings to the table.
8. Understand that your reports are your number one
customers. How can you help them do their job better?
9. Don't allow anyone to undermine the success of your
operation. If you have a weak link, either turn it around
or get rid of it. Don't tolerate anything but the best
from your associates.
10. Focus on the staff AND the work, not one or the other.
Help the people develop all of their skills. Invest in your
associates for the short and long term.
Life Lessons, Volume 1
Some lessons life has taught me:I CREATE MY OWN ... firmly believe that I have created every item, person and ... in my life. Even the ones that seem way outside of my ability to create. E
Who Do I Have To Be?
I recently attended a ... on Business ... and the ... asked this question in many ways and in many ... The more I heard it, the more powerful I realized it is. It is a ver
Every Day's A Party: The Emeril Lagasse Philosophy
Emeril Lagasse, a name synonymous with exuberance and culinary excellence, has not only captured the hearts of viewers on the Food TV Channel but also embodies a philosophy of living life to the fullest. Known for his dynamic personality and catchphrases like "Bam!" and "Let's kick it up a notch," Emeril encourages everyone to treat each day as a celebration. This approach, as seen in his shows and his cookbook "Every Day's A Party," suggests a joyful and enthusiastic engagement with all aspects of life, from cooking to personal interactions.
