Here are the easiest ways to help you identify quality janitorial service providers and make sure you have the right one for any of your needs.
What are some ways you can spot a professional and quality janitorial service business? Many people are afraid they will get scammed,
have cleaners steal items or enter private areas, or will cause damage to their belongings. These are all very real fears, but there are reputable companies and some easy ways to spot them.
Bring Proper Supplies and Equipment
An experienced janitorial service will come with all necessary supplies and equipment to get the job done, whether it is a once-a-month undertaking or weekly. All clients' needs will differ, so you may want to request or ask about specifics before hiring a company.
For example, if you have extensive carpeting throughout your building, you may ask if they will bring a carpet or steam cleaner with them to handle spills and if that service will be included or is extra. They should also use a variety of cleaning tools and products. If the team shows up with a bucket, mop, and bottle of bleach only, you know something is wrong.
They should have access to many quality products as various surfaces, fabrics, and types of dirt all require different treatments to effectively and safely clean them. If you allergies or specific product requests you may also supply these items in place of their normal offerings.
On Time
These companies need to be punctual so they don't interfere with your busy schedule or your employees. You don't want to have to wait around for them to show up or stay late if you require them to leave when the offices close. If they are appointed a specific schedule they need to keep it barring exceptional circumstances in which case you should be contacted immediately.
Trustworthy Employees
Make sure you hire a professional janitorial service that takes the necessary time and effort to screen all of their employees before hire. It is rather unfortunate but many in home or office thefts occur when outsiders have access to many areas of the building at various times.
It is simple for cleaners to steal, and usually isn't noticeable until it's too late or even never. It is also sometimes common for cleaners to wander off into restricted areas that you have specifically placed off limits.
If you suspect any foul play on part of the cleaners sent to your building or home, contact the managers or the janitorial team immediately and ensure they take the proper action against them. You should feel comfortable and secure with the services provided as well as the employees.
Proper Cleaning
If you paid to have certain services performed, they should not only be done but done to your standards. That means if you wanted your windows washed but still see obvious dust and dirt immediately following, then the job needs to be completed properly. Of course, dust can accumulate quickly so it is important to be reasonable in your expectations of the janitorial service.
However, obvious negligence should be reported and discussed with management immediately. It is unacceptable and most companies want their customers to be satisfied and will ensure the work is performed correctly there afterwards.