Asking the right questions is essential for finding the best credit card processing company that can customize solutions to meet your business requirements as well as offer innovative features when you want to change the business setup in the future.
It isn't very easy when choosing the best credit card processing company for your business. You need to consider the costs and fees, security features, the setup, accepted payment types, customer support, integration, and much more. Businesses should be savvy when entering any relationship with payments, spend less time worrying about payment processing, and focus more on developing client relationships and growing their revenues. This checklist will help what merchants should consider when choosing a credit card processing company.
Costs and fees
One of the crucial elements of selecting a credit card processor is pricing transparency. Generally, credit card companies charge an interchange fee for every transaction. The charges range from 0.5 to 3 percent every transaction depending on the card type, transaction size, and where the purchase is made (online or in-store). What's vital to consider is if the processing company charges monthly fees, how they are billing, or if they have minimum processing figures, a merchant should fulfill for avoiding extra charges. Businesses need to be aware of any additional expenses, including access to payment gateway fees, setup or support fees, and monthly statement fees. The most crucial part is you should know whether you will be charged for ending a contract early f you plan to move to another credit card processor.
Setup procedure and security
When choosing the best credit card processing company, you should ask about integration for determining how easy the setup process can be. The process should be seamless and quick and how long the installation will take and how long it will be ready to run on the system. Any delay you will be facing will cost you money and the chance to lose a customer. You should avoid complicated, lengthy setup procedure that poses a risk for your business.
Credit cards and security concerns always go hand in hand. Ask the company about the fraud prevention tools for keeping your customer's payment data safe and secure. Today credit card processors should provide tokenization and encryption features for online and offline purchases. For e-payments, merchants must look for a processor that supports CVV2 verification and SSL certificates. The last security step you need to check is to make sure the card processor is PCI-DSS compliant for full data protection shared across the systems.
Payment types and customer support
Today customers look for various options, including their preference to pay. When businesses establish a relationship with a credit card processor, they should ask about the different payment types they accept. It is vital to make sure all major credit and debit cards are part of the list. You also want the processor to accept the gift and prepaid cards to support your customers' payment systems fully.
Customer support is a crucial aspect, and ask the support team whether they offer 24*7 support when problems arise. Understand how the team communicates with you to ensure they provide the level of support required for your businesses.
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