5 Ultimate Tips for Successful VoIP Reseller Business

In the hierarchy of VoIP Business, VoIP Resellers figure at the bottom playing a prominent role in seamlessly transferring the VoIP services to end users from above levels. But, very often they fail to capitalize on the opportunities provided to them due to miscalculations and faulty decision making concerning the volume of traffic they handle.

If you’re one amongst them, then the following 5 ultimate tips would be helpful for you to carry out a successful VoIP reseller business.

Tip 1: Robust system to manage your customers

As VoIP network is emerging as a powerful medium for cost-effective, high-quality communication, an increasing number of people are adopting the VoIP services. As a result, there has been an unprecedented surge in the demand for VoIP services. For your business to meet this demand and seamlessly offer VoIP services, you will need a robust system that can manage your customer transactions/accounts efficiently. For this, you need to verify if your wholesaler is offering good VoIP billing and reporting platform so that you can continuously keep a track on your customer transactions/accounts. In cases where wholesaler is unable to provide billing and reporting platform it is better to switch to other wholesalers who will provide these services.

Tip 2: Flexibility in setting up your own rates

Being a reseller, you buy VoIP traffic from wholesalers and transmit it to the end users or other resellers. While doing so, you should have the flexibility in setting up your own rates for creating profitability to your business. For this, you need to crosscheck with your wholesalers for flexible rate plan provision. And finally select the rate plan that benefits your business.

Tip 3: Check for support systems

Your job is not done just by selling VoIP traffic to end users. You must check for the infrastructure facilities made available to users before and after selling traffic i.e., Presales and Post-sales support mechanisms. You must ensure that wholesaler provides satisfactory technical support should there arise any issues for customers. Also, your business process should live up to customers’ expectations.

Tip 4: Go for more business channels

You can double up your business by targeting more business channels. Instead of doing the regular business with resellers and customers, you can choose to offer VoIP services to various business establishments such as call centers, institutions, small and medium sized businesses, etc. This will not only help you in expanding your customer base but also helps in maximizing the revenue.

Tip 5: Secure marketing collaterals from branded resellers

If you’re planning to sell traffic from branded resellers then it will be handy for you to secure marketing collaterals as it helps to easily penetrate into the market. These marketing collaterals best represent business values so it becomes easy to target other enterprises/businesses.