Call Forwarding System for Your Business

Call Forwarding is a tremendously useful telephone feature as it ensures you do not miss any of your incoming calls. It is not required that you keep standing next to your telephone all the time as call forwarding feature will enable you to receive and answer telephone calls from different locations. Call forwarding feature helps business establishments of all sizes to maintain uninterrupted telephone communication and in turn deliver quality customer support.

Call Forwarding allows you to direct calls to single or multiple phone numbers, including your home, office, mobile or any other phone worldwide. Call forwarding phone system lets you to directly transfer incoming calls to another local or long distant phone numbers.

Even if you are a busy person constantly on the move, you will still never miss any important calls. Call forwarding facility can be a big boon to businesses that have a lot of travelling staff. For instance, if you have sales people who are in and out of the office and you need them to be able to keep in touch where ever they may be. You would definitely want a call forwarding system.

With Call Forward, customers will be taken care of even at times when you cannot attend the call yourself. Callers who can not be connected to you personally can leave a message for you in the voicemail.

You can listen to those messages received in the voicemail and answer back the callers any convenient time later. If you are unable to answer your customers at that particular moment of time, you can contact them after checking their voice messages. Additionally, the call forwarding feature offers you the freedom to identify your caller's ID and decide whether to accept the call, reject the call or direct it to the voicemail system.

Please know there are four different types of call forwarding - Standard or Variable Call Forwarding (VCF), Call Forward/Don't Answer (CFDA), Call Forward Busy (CFB) and Market Expansion Line (MEL) or Remote Call Forwarding (RCF). The standard or variable call forwarding can be programmed on or off by the users themselves at any time they choose. For the other three types of call forwarding features users must call the phone company and request the feature. However, once set up with the phone company, CFDA, like CFB and MEL, is operational 100% of the time.

The Find Me/Follow Me is the most popular call forward feature as it gives the option for calls to be directed to multiple numbers at the same time. Calls can also be scheduled to directed to different phone numbers at different times of the day, optimizing accessibility for callers This sophisticated call forwarding feature enables you to remain connected with your customers, business associates and workforce from anywhere in the globe all the time.

Summing up, call forwarding is a simple technology that enables you make a call to a phone number and if the call receiver has set that call to be forwarded to another number anywhere in the world, then the call will be forwarded to that pre-set number. However, please be aware that the phone line that is forwarded is billed as if an outgoing call has been made. This means long distance charges will apply if the number the calls are forwarded to is a long distance number.