The Updated Conference Phone

Today’s technological landscape is constantly evolving.  Products that were once considered essential in the office place are now seen as obsolescent and outdated, and are being replaced with newer, fresher equipment.

One example of this would be the traditional conference phone. While traditional conference phones are still used by a large number of businesses to meet their audio conferencing needs, the surge of smartphone and tablet users as well as the increasing number of mobile workers has lead to a new era in the way that conferencing services are delivered.

PGi recently conducted a study of C-Suite executives, vice presidents, directors, managers, associates and entry-level workers at companies spanning multiple industries and ranging from less than 10 to over 10,000 employees. In that study, 80% of surveyed workers say their organization offers telecommuting options, and 70% of workers say they telecommute.

In order to keep up with the changing times, conferencing providers have adapted their services to the changing needs of their customers and have made both audio conferencing and web conferencing available on tablets and smartphones. Now, instead of huddling around a conference phone in an office boardroom, company employees are gathering around tablets in any number of places for conference calls. In an effort to make their service more user-friendly, PGi’s GlobalMeet® mobile application offers one-touch entry to your web conference or audio conference, removing the labor and stress from the conferencing user experience.

Not only have conferencing services been made available on these devices with the emergence of mobile apps, but there have also been dramatic improvements to both the technology and infrastructure, which has resulted in enhanced quality, and more consistent connections. And with this advancement, substituting old-school technologies, like conferencing phones, with newer items like tablets will become more practical and profitable.