Remember that paperless society we were promised last century?
Remember that paperless society we were promised last century? Still waiting? Now a Connecticut company is moving the dream closer, one industry at a time.
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Westbrook Technologies of Branford has developed a software approach that has changed the way a local aircraft company stores certifications, how California courts process transcripts and how an Arizona healthcare organization manages medical records.
“Organizations generate paper and electronic documents in vast quantities,” said Einar Haukeland, president and CEO of Westbrook Technologies.
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“Employees save them in neat stacks on their desks, filed in alphabetized folders or not in any order at all. They do the same thing with electronic documents, data and images,” said Haukeland. “They file them away in folders on computers, often forgetting where they put them.”
Haukeland said many companies waste time and lose money trying to find documents for reference, business proposals and audits.
“With manual processing, a document comes in and can only be accessed by one person at each step of the process,” said Haukeland. “If there are related documents, such as a purchase order, delivery ticket, invoice or check for payment, it will be archived in different file cabinets.”
So instead of rummaging through rows of filing cabinets or hunting for misplaced folders, users can add, route, manage and share single documents or entire files from a central electronic storage location.
For Metals Testing Co. in South Windsor, document management software is more than just a convenient method of doing business. It’s the only way it can do business without shelling out big bucks for warehouse space.
The technology firm inspects and tests commercial and military aircraft, automotive and aerospace parts. The company is required to store Federal Aviation Administration certifications for aircraft parts indefinitely.
Robert Delisle, president of Metals Testing Co., said the firm would have to rent warehouse space if it didn’t have an electronic repository.
Since Standard Oil of Connecticut Inc. implemented its paperless data storage system a few years back, the Bridgeport-based energy company has become a model for efficiency.
Standard Oil’s three divisions — Standard Petroleum, Standard Security and Standard Insurance — rely on document management software and web-based system to simplify daily tasks and improve services for more than 38,000 customers throughout the state.
Westbrook Technologies introduced its Fortis system to Standard Oil to help rid the utility company of a cumbersome paper storage system that included two large warehouses and help streamline operations.
The utility company didn’t give up its warehouse space though. Instead of storing pulp, the facility is used to house extra materials and replacement parts.
Going paperless paid off for the utility company. Using the web-based Fortis system, Standard Oil has been able to control expenses, provide accurate and real-time account information to its technicians.
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